Director Solutions Architect, Salesforce

2 days ago

Southbank, Victoria, Australia Sapient Technology Solutions Full time $120,000 - $200,000 per year

As a Director, Salesforce Solution, you will play a strategic leadership role in shaping Salesforce solution delivery across enterprise-level programs in the ANZ region. You'll act as a trusted advisor to our clients, translating their most complex business challenges into scalable, sustainable Salesforce solutions that align with both immediate objectives and long-term strategy.

You will lead cross-functional architecture teams across Salesforce clouds (Sales, Service, Experience, Data, and Industry Clouds) and integrations, while contributing to thought leadership, practice development, and enterprise solution design standards.

Join a team of innovators, problem-solvers, and strategists, where your vision, experience, and leadership will help define what's next for digital transformation.

Your Impact

  • Define end-to-end solution architectures that align with business goals, technical landscapes, and enterprise architecture strategies including RFP responses.
  • Drive architecture decisions that balance business needs, technical feasibility, scalability, and cost.
  • Shape multi-cloud Salesforce solutions, including considerations for data governance, compliance, performance, and user experience.
  • Act as the solution owner across the project lifecycle, from discovery and blueprinting through implementation and stabilization.
  • Build trusted relationships with senior client stakeholders, including CIOs, CTOs, and Heads of Digital or Customer Experience.
  • Lead discovery, solution envisioning, and roadmap definition workshops.
  • Translate business requirements into architecture blueprints and solution roadmaps.
  • Present and defend architectural decisions to both business and technical audiences.
  • Build strong relationships with Salesforce Solution Engineers, Industry Architects, and Account Teams.
  • Stay closely aligned with Salesforce product roadmaps and co-innovation initiatives.
  • Act as a liaison between the Salesforce ecosystem and client delivery teams to maximize value and accelerate innovation.

Skills & Experience

  • 10+ years' experience in Salesforce ecosystem
  • Deep expertise in designing and delivering complex Salesforce multi-cloud solutions (e.g., Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Industry Solutions, etc.)
  • Demonstrated experience designing solutions that leverage Salesforce AI capabilities such as OmniStudio, and Agentforce
  • Proven experience in Solution Architecture and PreSales
  • Demonstrated leadership across discovery, design, governance, and delivery phases of Salesforce programs
  • Experience with large-scale transformation programs, data migration strategies, and integration architectures
  • Proven working knowledge of Salesforce platform architecture, data modeling
  • Familiarity with security, compliance, and identity management principles within Salesforce
  • Excellent communication and facilitation skills,  able to lead workshops, C-level presentations, and architecture boards
  • Proven ability to engage with Salesforce teams (Solution Engineers, Account Execs, Product Managers) to drive alignment and strategic outcomes

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