Enterprise Account Director

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you'll love this opportunity as an Enterprise Account Director at Civica

As an Enterprise Account Director, you'll play a key role in driving both strategic growth and new business development across Civica's enterprise education portfolio. This is a role that blends high-impact relationship management with market expansion, focusing on both existing enterprise accounts and new opportunities.

You'll act as a trusted advisor to Civica's most complex clients, ensuring our solutions align with their long-term goals, while also leading the charge in winning new business and securing new logos.

What you'll be doing:

• New business development – Identify, target, and secure high-value opportunities within the education sector.
• Lead and close complex enterprise-level deals – including multi-year contracts and cross-portfolio solution sales.
• Build and maintain a strong pipeline – through direct outreach, networking, industry events, and targeted campaigns.
• Act as an executive sponsor for major accounts, ensuring Civica delivers against client strategic objectives.
• Collaborate cross-functionally – working with marketing, product, and delivery teams to execute go-to-market strategies that drive both retention and acquisition.
• Track and report performance – against sales targets, pipeline health, and emerging market trends.

What you'll do to be successful in the role

• Knowledge & Application – Deep understanding of enterprise software sales, education technology market.
• Complexity & Problem Solving – Proven ability to navigate complex enterprise sales cycles, multi stakeholder environments, and long-term account planning.
• Collaboration & Interaction – Strong cross functional leadership, influencing skills, and ability to build trusted C suite relationships.
• Proven track record in both new business acquisition and strategic account growth within SaaS and enterprise solutions.
• Executive level presentation and negotiation skills.
• Ability to translate complex solutions into compelling value propositions for senior decision makers.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit. We welcome your unique talents, please apply for this role if it would make you excited to come to work every day.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.