Credit Risk Analyst

19 hours ago

Sydney, New South Wales, Australia FutureYou Full time $80,000 - $120,000 per year

Credit Risk AnalystRyde - Hybrid6-Month Contract | Shift Roster (7-Day Coverage)

We are seeking a Credit Risk Analyst to join the Consumer and SMB Credit Risk Operations team within a leading telecommunications organisation. This role plays a critical part in assessing credit applications, protecting revenue, and ensuring compliance with legislative and company guidelines.

Key Responsibilities:

  • Assess and review credit applications for new and existing customers across Consumer and SMB products
  • Analyse application data, credit reports, and internal systems to determine creditworthiness and risk
  • Conduct manual investigations, fraud checks, and cross-referencing using internal and external resources
  • Provide feedback to Sales and Commercial Managers to address process gaps and improve business outcomes
  • Audit activations outside standard guidelines, ensuring compliance with privacy, trade practices, and credit legislation
  • Collaborate with Credit & Fraud Risk Operations, Collections, Billing, and Customer Success teams
  • Maintain accurate records and documentation of all investigations and decisions
  • Contribute to weekly and monthly reporting on credit risk assessments

What You'll Bring:

  • Proven experience in credit risk assessment, preferably within Consumer or SMB
  • Strong knowledge of billing, credit, and customer management systems
  • Understanding of relevant legislative guidelines (Privacy Laws, Credit Act, Trade Practices, TIO, ACCC)
  • Investigative mindset with strong analytical and problem-solving skills
  • Ability to manage competing priorities in a fast-paced service environment
  • Excellent communication skills with the ability to engage stakeholders across the business
  • Flexibility to work a shift-based roster covering national retail trading hours (7 days per week)

Why Apply?

  • Play a key role in protecting revenue and customer retention
  • Exposure to both Consumer and SMB credit operations in a dynamic team
  • 6-month contract with potential to extend
  • Fast-paced, collaborative environment with opportunities to make an impact

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