Senior QA Engineer

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By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

We're looking for a Senior QA Engineer to take ownership of the quality and consistency of our engineering documentation, with a particular focus on forensic engineering reports and first-pass design reviews.

This role is suited to someone with a strong technical background, a keen eye for detail, and a deep understanding of persuasive writing. You'll be responsible for ensuring our forensic reports are not only technically sound but also compelling and well-structured.

You'll also conduct initial reviews of design documentation before it's passed to senior engineers for certification, and play a pivotal role in mentoring and upskilling our engineering team. As part of our national QA backbone, you'll help build our reputation for consistency and quality across both forensic and design engineering.

What are my accountabilities?

• Review forensic engineering reports to ensure clarity, accuracy, and persuasive strength prior to issue.

• Conduct first-pass reviews of design documentation before hand-over to senior engineers for final review and certification.

• Assess the logical flow and strength of arguments presented in forensic reports, ensuring conclusions are well-supported and clearly communicated.

• Collaborate with technical managers to refine report templates and documentation processes

• Work with the Engineering Manager to identify skill gaps and deliver targeted training or mentoring.

• Prepare and present informal training sessions for the engineering team as part of a continuous improvement framework.

• Support continuous improvement initiatives across the engineering team.

About you

• Minimum 10 years' experience in forensic engineering, with a solid background in structural design engineering.

• Strong attention to detail and a passion for producing persuasive, high-quality engineering reports

• Demonstrated ability to critically assess both technical content and argumentative structure.

• Excellent written and verbal communication skills.

• Proven ability to mentor and upskill engineering staff.

• Familiarity with Australian engineering standards and documentation practices.

Caring Culture

It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.

Some of the Benefits of working with us are:

• Hybrid working arrangement. #LI-Hybrid

• Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education

• +0.5% on top of Superannuation Guarantee

• Domestic and International Career Pathways

• Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.