Head of Business, Controls

Job Description
What's the role?
Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business – building an organisation where the best talent thrives. Our vision is to be one of the world's great service companies, helping our customers, communities and people to prosper and grow.

You will be the lead for the Business Controls and Monitoring (BCM) within the Data, Digital and AI Division. In this role, you will report into the central BCM Technology Team to ensure a connected network across BCM. BCM are a central team responsible for enabling business success in keeping the Bank safe. We drive a risk mindset so everyone has the capability to make informed decisions. We are responsible for evaluating, directing and monitoring 1st line risk activities to ensure risks are kept within the risk appetite established for the Westpac Group. You will enable this by providing risk leadership to Westpac.

What we are looking for:
We are searching for a Head of Business, Controls and Monitoring for the Data, Digital and AI (DDAI) Division reporting to the Divisional Head of BCM, Technology. This is a leadership role focused on establishing and embedding strong risk practices across the DDAI Division.

As the Head of BCM for the Data, Digital and AI division,a typical day might include the following:

• Lead Risk Strategy: Develop and drive risk management strategies for the Division, assessing potential risks and exposures, and implementing procedures to minimize risk within the Group's appetite.
• Enable Governance: Provide timely updates and line of sight to key risks and issues and the 2 nd Line of Defence, ensuring accountability and transparency.
• Influence Risk Culture: Partner with DDAI and Technology teams, business stakeholders and 2LoD to foster a strong risk culture through guidance on risk assessments and oversight of remediation activities.
• Governance reporting: prepare and present management reports for governance forums (Group Executive, Board and internal committees)
• Risk in Delivery and Operations: work closely with operational and delivery teams to ensure DDAI solutions and initiatives are designed, implemented and operated with minimal risk exposure.
• Team Leadership: Lead and manage a team of risk specialists, ensuring prioritization of resources, and provide mentoring and coaching to build capability.
• Continuous Learning: Stay informed on industry developments and deepen your understanding of risk management practices and the evolving digital and AI landscape.

What do I need?

• 15+ years' experience in a large and complex organisation, primarily in the financial services industry
• Significant knowledge and experience in risk and regulatory landscape, business knowledge and operational risk and compliance frameworks
• Proven experience working within Data, Digital and Responsible AI environments
• Adaptive influencing and relationship building skills across senior executives and peers
• Excellent problem solving and evaluative judgement skills
• Strong skills in planning, project management and attention to detail
• Ability to work under pressure with shifting priorities in a dynamic work environment

Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today
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We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the
"People with Disability and/or needing Accessibility Requirements"
page on our website .