Residential Business and Systems Analyst

5 days ago

Canberra ACT, Australia Australian National University Full time $95,987 - $100,378 per year

Classification: ANU Officer 6/07

Salary package: 95,987 to 100,378 plus 17% Superannuation

Term: Full-time, continuing appointment

Key selling points:

  • Opportunity to shape the future of student accommodation systems at one of Australia's leading universities.
  • Collaborative, supportive, and innovative work environment within The Australian University's Residential Experience Division.
  • Broad exposure across business analysis, systems improvement, and data-driven service delivery.

Position overview

The Residential Business and Systems Analyst plays a pivotal role in supporting the University's residential operations through data, systems, and process excellence. Working within the Residential Experience Division and partnering closely with University IT services, this role provides analytical, functional, and technical expertise to enhance the end-to-end residential experience.

The successful candidate will lead business analysis activities, system enhancement initiatives, and integration projects that underpin residential management systems such as StarRez. This includes supporting process reviews, automation opportunities, and data integrity improvements, as well as engaging with stakeholders across The Australian University's ITS, Residential Halls, and central administrative units.

We are seeking an analytical thinker with strong communication and stakeholder engagement skills, ideally experienced in enterprise systems, data analysis, and service optimisation. The role would suit someone who enjoys solving complex business problems, driving digital transformation, and contributing to an inclusive, student-centred environment.

For further information please contact Shumin You, Residential Systems Manager, E:

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant at

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit

Application information

To apply, please upload the following documents:

  • A statement addressing the selection criteria.
  • A current curriculum vitae (CV) including the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.
  • Other supporting documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.

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