Youth Support and Outreach Officer

• Max term till June 2026| Full Time
• Salary: $ 78K + Super + Salary Packaging
• Location: Miller NSW 2168
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

We're looking for a passionate and proactive individual to work across impactful youth programs in South West Sydney:

RESET4Youth supports young people aged 18-25 who are homeless or at risk. The program connects them with services and helps build life skills to transition into safe, stable housing.

Key responsibilities will be to:

• Deliver case management sessions using evidence-informed approaches
• Develop strength-based case plans with SMART goals
• Support clients transitioning to independence or other services
• Maintain accurate case files in line with protocols
• Use initiative to meet program needs under general supervision

Requirements for Success

• Strong relationship-building skills with internal and external stakeholders
• Ability to deliver training under guidance
• Solid communication and admin skills, including tech proficiency
• Self-awareness and personal resilience
• Positive, person-centred mindset with belief in growth and recovery
• Lived and/or professional experience supporting recovery journeys

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at

Find out more about a career with Mission Australia.

How to apply

Click 'Apply' and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.