Senior Systems Analyst

The Opportunity

At APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.

We now have an exciting opportunity available for a Senior Systems Analyst

to join our Transformation and Technology team in either our Adelaide, or Melbourne CBD office on a full-time basis.

Reporting to the Metering and Billing Team Lead, you will play a key role in supporting Oracle Customer Care & Billing (CCB) application.

Key Responsibilities

• Support Oracle CCB 2.9 application, and work with CCB specialists to ensure the systems are highly available and stable
• Find solutions to problems day-to-day for Oracle CCB operations, ensuring business expectations and critical SLA deadlines are met
• Liaise across IT team and/or software vendors to resolve system issues
• Responsible for the technical delivery of Oracle CCB solutions across Projects ensuring adequate handover from Project to Support
• Responsible for environment management
  • respond to project and BAU needs of Oracle CCB environment usage
  • security patching
• Providing rostered after-hours support eg 1 week per month

Your Background

• Ability to work collaboratively across IT & Business groups providing a high level of customer support
• Ability to take ownership of issues, incidents & enhancements, and drive to successful outcomes with minimal or no supervision
• Demonstrated experience in troubleshooting and resolving issues across the application footprint, including the integration of these systems
• Willingness to pick up new skillsets

Knowledge and experience with following are highly regarded:

• Oracle Customer Care and Billing applications - preferably Oracle CC&B 2.6.1 or higher, Oracle Service Bus and WebLogic
• Control-m job scheduler (version 9)
• Oracle Database development experience (PL/SQL)
• Basic Linux shell scripting

Working at APA

At APA we're committed to fostering a safe and inclusive workplace where you can achieve your best. We'll provide you with access to targeted career development programs, competitive remuneration, employee benefits, flexible working arrangements, and wellbeing programs. We also have an inclusive parental leave policy providing 18 weeks leave including superannuation to support parents at work and in life.

We employ more than 2700 people across Australia and are committed to creating a diverse and inclusive culture, where everyone feels safe, valued, and trusted to do their best every day.

We are APA

APA Group is a leading Australian energy infrastructure business.

We proudly own, operate and manage a diverse $26 billion portfolio of gas, electricity, solar and wind assets which deliver essential services to communities and customers across Australia. And we own more than 15,000 kilometres of gas pipelines which deliver energy to households and businesses across every corner of Australia.

As the partner of choice in delivering infrastructure solutions for the energy transition, we're focused on bundled remote grid energy solutions, electricity and gas transmission, and future energy, including hydrogen and carbon capture and storage.

Our customer centric approach means we understand our customers and offer them reliable, innovative, and cost-effective energy solutions that support their decarbonisation ambitions.

We are committed to securing Australia's energy future by delivering infrastructure solutions for Australia's energy transition and supporting the decarbonisation ambitions of our customers and communities.

Join our team and be part of securing Australia's energy future. We'd love to hear from you.

APA is an equal opportunity employer. The safety, health and wellbeing our people, community and environment a priority. We embrace diversity in our people to ensure our workforce is representative of the communities that we operate in.

Applicants must be eligible to work in Australia to be considered.

This vacancy works with critical APA data, systems or infrastructure and candidates are subject to background vetting (including Police checks) before & during employment.

APA Group will not accept unsolicited resumes from recruitment agencies.

We will contact successful candidates after the closing date.