Maternity Services Operations Manager

Job Title: Maternity Services Operations Manager

• Lead the operational, financial and strategic goals of our maternity service.
• Make an impact in this rewarding career in healthcare & not-for-profit.
• Full Time role at NSW's largest private hospital based on Sydney's North Shore

Taking care of people is our reason for being

At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It is what drives us to deliver exceptional outcomes for our patients and it is a shared sense of purpose that extends to everyone who works here.

When you join our team, you will feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.

Some of the exceptional benefits we offer include

• As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.
• Up to 14 weeks paid parental leave
• Discounted gym membership for you and your family using Fitness Passport
• Great on campus amenities including cafés, gift shop, florist and even a hairdresser
• We have many other benefits as well, see a complete list of all our other Employee benefits and discounts when you meet us

What you will be doing in this role

Reporting to the Director of Specialties, this role will lead strategic initiatives to enhance maternity service performance, access, and patient experience. You will work alongside dedicated teams, finding meaningful ways to foster growth, improve care, and create a supportive, sustainable workforce.

You will identify new opportunities by analysing market trends and developing strategies that help increase patient volumes, referral pathways, and revenue. Collaborating with executives, obstetricians, clinical leaders, and business development on service planning and expansion.

Your role will involve keeping an eye on financial forecasts, analysing activity data, KPIs, and outcomes to inform service improvement and aligns with billing practices, funding models, and regulations. You will monitor and report on the effectiveness of the Maternity Clinical Services Plan.

This is a key role where you will help create a positive workplace culture, champion patient-centred care, and ensure that patient feedback drives continuous service improvements, ultimately helping us offer the very best care to families when they need it most.

Who we're looking for

• You will be a values-driven leader with proven experience in healthcare leadership roles, including a strong understanding of maternity care, patient experience, and service delivery in hospitals.
• Knowledge of NSQHS Standards and clinical governance in maternity services.
• Successful track record in business development and service expansion. Experience leading change and business transformation initiatives.
• Financial literacy, including budgeting, forecasting, and funding compliance. Ability to analyse data (KPIs, reports, market trends) to guide decisions.
• Excellent at building relationships with clinical teams, executives, and community groups.
• Experience with financial oversight, including billing compliance and liaising with health funds.
• Experience in workforce planning and fostering positive workplace culture.
• Postgraduate qualification in health management, leadership, or related field (preferred).
• Project management training or experience (preferred)
• AHPRA registration (preferred).

About Us

Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW's largest private hospital.  Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve.

What to expect

Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.

How to apply

If you see yourself in this role, then we'd love to hear from you. Simply click on the 'Apply' button and we'll keep you up to date on how your application is progressing.

Applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.

If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Olivia Jacobs on Please note that no applications via email will be accepted.

Recruitment Agencies, thanks for thinking of us. However, we do not accept unsolicited calls or resumes from recruitment agencies.