Senior Client Executive

• Excellent career progression opportunity for someone looking to excel their career in general insurance broking by leading acquisition and renewal to provide exceptional customer experience
• Hybrid role, work from home and our Brisbane, Melbourne or Parramatta office
• Tight knit and collaborative team environment

Aon is in the business of better decisions

At Aon, we craft decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Insurance Broker

Are you looking for the next step in your broking career?

This role is a senior broking role that will deliver the growth strategy to further embed Affinity within the dynamic real estate industry in Australia. You will be responsible for building relationships with clients with a focus on client retention and portfolio growth.

What the day will look like

• Leveraging your general insurance broking expertise to drive client retention & portfolio growth through direct and existing channel partnerships in line with the growth & retention strategy.
• Responsible for portfolio of clients driving strong customer service experience to achieve retention & growth aspirations in line with clear KPI's
• Advocate for customers using strong technical general insurance broking knowledge & insurer negotiations to achieve the best outcome for customers
• Partner with internal & external stakeholders to build value that exceeds customer expectations
• Cultivate and develop relationships with key industry partners and key clients leading to new opportunities & strengthen existing relationships
• Acting as technical referral point for colleagues to collaborate & share your product expertise where required
• Participate in self-training and mentoring sessions to keep knowledge up to date
• Deliver the annual strategy passionate about client value creation
• Actively participate in and support Business Development activity and be available for joint client/prospect meetings as/where required

How this opportunity is different

We're a team of authentic and smart individuals focused on providing outstanding value to our small business clients, larger B2B partners, and our local communities. Relevant and genuine relationships are at the heart of our business success, and we're proud of our positive impact.

Here at Aon, you're always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

• 3-5 years proven technical broking experience handling a portfolio of clients
• RG146 Tier 1 qualification (required) and/or Diploma of Broking (advantageous)
• Commercial understanding of business and the Insurance market including ability to deliver and report on financials
• Independent operator, high emotional intelligence with strong negotiation and communication skills
• A self-starter who is adaptable, focused and self-disciplined, with strong social skills and a can-do attitude
• Strong technical knowledge of foundation insurance products required by small businesses in Australia (including but not limited to Professional Indemnity, Business Package, Management Liability, Motor Vehicle, Cyber Liability, Workers Compensation)
• Possesses strong analytical and problem-solving capability
• Experience using Salesforce in a sales environment (desired)

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to handle your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture encourages and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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