Customer Service Assistant

6 days ago

Sunshine Coast, Australia Joyce Mayne Full time $40,000 - $80,000 per year

·  Full Time position

·  Paths for career progression with a trusted national brand

Discover a great place to work at Joyce Mayne. With our top notch customer service and wide range of products including computers, home appliances, home wares and more. We seek to provide customers in regional areas with the same range and service available in metropolitan areas.

We are seeking an enthusiastic customer service focused Customer Service Assistant/Personal Assistant to join the team at the Chancellor Park Store.

Our Assistants have a good understanding of administrative processes, general retail operations and liaising with customers providing exceptional customer service.

To be successful you must:

·  Have a passion for retail

·  Be highly motivated and results driven person with outstanding customer service and communication skills

·  Enjoy working in a team environment

What we require:

·  Excellent communication skills in both verbal and written English

·  Experience in (or ability to work in) a customer focused, successful retail business

·  Ability to service your customers while managing work tasks around their needs

·  Going above and beyond to provide exceptional customer focused problem solving

·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate

services

·  Extensive diary managements skills

·  The ability to organize meetings and functions

·  To be highly organised and possess great time management skills

·  Must be motivated and have a great eye for detail

·  Able to work with minimal supervision

·  Competent computer skills with sound knowledge in Excel and Word

·  Enthusiasm and willingness to learn with a "can do" attitude

·  Have the ability to prioritise workload and meet deadlines

·  Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

·  Generous staff discounts

·  Joyce Mayne is a strong advocate of career progression with a wide support network for professional development

·  An environment where good performance is recognised and rewarded

·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

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