Senior Product Owner

Senior Product Owner

• Multiple Full-Time (35pw) Temporary Opportunities up to June 2027
  
• Salary range $129,464 - $142,665 + super
  
• Location flexible across Revenue NSW offices
  with hybrid working

We are seeking two experienced Senior Product
Owners, each to lead separate streams of a high-impact modernisation program,
driving end-to-end delivery of critical upgrades and platform enhancements. The
successful candidate will have a strong background in managing complex
technical initiatives and collaborating with cross-functional Agile teams to
deliver scalable, secure, and high-performing solutions.

The roles will
require hands-on product ownership across multiple streams, including AWS
containerisation, version and database upgrades and deployments.[MM2] [MM3]  You will work closely with architects,
developers, QA engineers, and stakeholders to prioritise features, mitigate
risks, and ensure successful delivery aligned with business objectives.

Key Responsibilities

• Own
  and manage the product backlog for the modernisation program, ensuring
  alignment with strategic goals.
  
• Manage
  dependencies, risks, and technical challenges proactively.
  
• Advocate
  for modern engineering practices, security standards, and performance
  optimisation.
  
• Monitor
  KPIs and success metrics post-deployment to ensure business value is
  achieved.

Stream
One – Fines Management squad

In addition
to the above responsibilities, in this stream the successful candidate will partner
with technical leads to design and execute upgrades and deployments, including:

• Migrate existing batches to AWS Cloud native systems
  
• AWS containerisation for scalable application hosting
  
• Upgrade Oracle databases to Amazon RDS
  
• Migrate Oracle database to AWS RDS with minimal downtime and data integrity assurance
  
• Ensure the Fines Product is increasingly and effectively monitored and protected by expanding use of CloudWatch.

Stream Two
– Overdue Fines squad

In addition
to the above responsibilities, in this stream the successful candidate will partner
with technical leads to design and execute upgrades and deployments, including:

• AWS containerisation for scalable application hosting.
  
• PHP upgrade from 7.3 to 8.5, ensuring compatibility and performance improvements.
  
• PostgreSQL database upgrades with minimal downtime and data integrity assurance.

To be successful in this role, you will
demonstrate:

• 5+ years experience as a Product Owner, preferably in large-scale digital transformation or modernisation programs.
  
• Proven track record delivering complex upgrades and platform migrations.
  
• Strong technical understanding of the relevant technologies and activities described above for the 2 streams
  
• Hands-on experience with Agile delivery tools (Jira, Confluence, or similar).
  
• Strong problem-solving and decision-making skills, with the ability to balance technical constraints and business priorities.

Desirable

• Experience in cloud security best practices and DevOps pipelines.
  
• Familiarity with CI/CD automation tools (Jenkins, GitHub Actions,
  Bitbucket Pipelines).
  
• Understanding of system performance tuning and monitoring tools.

How
to Apply

To
apply, please submit your CV (maximum 5 pages) and a cover letter (maximum 2
pages) clearly detailing your relevant skills and experience to this position.

For enquiries relating to the role, please contact

About Revenue NSW  

Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service. 

Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner.  We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions. 

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta. 

Further Information

Salary Grade 9/10, with the base salary for this role starting
at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact Bec Conquest via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: 10am, Thursday 11th September 

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

For more information, please visit

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