Scheduling Officer

Due to internal promotion and growth, we are seeking a highly motivated Scheduling Officer to join our Scheduling Support Central team based within our head office in Coniston. The role will be part-time, maximum term at 121.6 hours per month on a rotating roster where you will undertake shift work and weekend work.

Offering flexibility and variety of shifts, you will be responsible for decision making and associated scheduling of our frontline staff into shifts on an ad hoc basis. Working in a time-sensitive and often high-pressure environment, the day-to-day responsibilities of the Scheduling Officer include:

• Working with operational leaders to identify and seek solutions for vacancy management.
• Allocation of resources according to shift vacancies, participant funding and NDIA line items.
• Clear, concise and professional communication of scheduling decisions to all stakeholders.
• Regular review and analysis of rosters of support and other workplace information to optimise workforce utilisation.
• Interpret and apply relevant Award conditions and National Employment Standards ensuring this is factored in to all resource allocation.

The hourly pay rate is between $38.65 and $41.45 (plus superannuation) dependent upon relevant qualifications and experience.

Working on a monthly rotating roster, the allocated shifts for this role will include:

Week 1 - Monday, Tuesday and Friday 9.00am – 5.00pm, Saturday 3.00pm – 11.00pm

Week 2  - Tuesday and Wednesday 9.00am – 5.00pm, Thursday and Friday 6.00am – 2.00pm

Week 3  - Monday and Tuesday 9.00am – 5.00pm, Wednesday 12.00pm – 8.00pm

Week 4  - Monday, Tuesday and Wednesday 9.00am – 5.00pm, Saturday and Sunday 6.00am – 2.00pm

About You

As the successful candidate, you will have:

• Excellent written and verbal communication skills to read, interpret and follow rostering principles, award requirements and internal processes and procedures.
• Exceptional administrative and organisational skills, including competence in navigating a variety of platforms.
• Experience in building professional relationships partnering with business leaders and service users.
• Advanced customer service skills, attention to detail and ability to work in a fast-paced environment.

Our organisation is well reputed, successful and offers significant people and development focused opportunities. As a valued employee with The Disability Trust, you will have access to generous salary packaging (increasing your take-home pay with tax-free earning potential of up to $15,900), 5 weeks annual leave (pro rata), flexible public holiday leave, our exclusive Fitness Passport program and diverse learning and development programs.

Apply now

If you are looking to take the next step in a rewarding career, please complete the application and attach your resume and cover letter. For more information, please reach out to our Scheduling Response Manager, Melanie Irwin –

Applications close Wednesday 12 November 2025 at 5pm. Shortlisted candidates may be contacted as applications are received.