Junior AI Automation Engineer

Company description:

Australian Unity Group Services Pty Ltd

Job description:

About us

Established in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we're motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It's about feeling supported in your health, connected with your community and empowered to live life on your terms.

Your New Role Looks Like This:

As a Junior AI Automation Engineer, you'll play a key role in maintaining and improving our existing automation applications, platforms and new projects while developing the skills to help us integrate next-generation AI technologies into our Automation ecosystem.

This is a hands-on learning role, ideal for someone who loves solving problems, thrives on technical challenges, and wants to build a career at the intersection of automation and AI. You'll be supported by experienced Senior Engineers / Leads, gaining real-world experience across the full automation and AI lifecycle while contributing to meaningful, enterprise-wide innovation.

What You'll Do

• Support the delivery of new automations and enhancements, following approved patterns and contributing to design, testing, and deployment.

• Maintain and enhance existing automations across platforms such as Appian, UiPath, and Power Automate, ensuring reliability, performance, and compliance.

• Monitor and troubleshoot automation jobs and investigating alerts and applying standard fixes where needed.

• Support deployment and testing activities across environments under supervision and document the run book and change records

• Contribute to continuous improvement initiatives by identifying automation stability and efficiency opportunities.

• Participate in AI skills development, including hands-on proof-of-concept work exploring AI-powered automation components.

• Collaborate closely with senior engineers/leads to implement opportunities where AI (e.g., classification, summarisation, or routing models) can complement or replace traditional automation techniques.

• Contribute to continuous improvement by tracking operational metrics, refining processes, and helping prepare systems for AI-readiness.

• Stay curious and keep learning. You'll be encouraged to build your technical AI and Automation skillset through structured training and on-the-job experience.

About You

You're a curious, detail-oriented problem solver who enjoys learning how things work — and making them work better. You're ready to turn your interest in technology, automation, and AI into practical skills and real-world experience.

You might be a recent graduate or someone with up to a couple of years of experience in software development, automation, or data — but what matters most is your profound passion for AI and automation, and your willingness to learn, experiment, and grow. You'll have the support of experienced mentors who'll help you build not just technical depth, but also the broader capability to deliver automation and AI solutions end-to-end — from ideation and stakeholder engagement, through design, development, and deployment, to ongoing support and optimisation.

You'll bring:

• Up to 2 years experience or study in AI/ML and software development.

• Strong analytical and documentation skills with a focus on accuracy and reliability.

• A basic understanding of automation platforms such as UiPath, Appian, or Power Automate (or a strong willingness to learn them).

• A strong interest in AI and machine learning concepts and a willingness to upskill in these areas.

• A collaborative attitude — you enjoy teamwork, learning from others, and contributing to shared goals.

What's on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program

• Enjoy additional yearly Well-Being and Community leave days

• 14-week paid parental leave, with equal benefit for both parents

• Employee Referral Program

• Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most

• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.

• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more

• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit:

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.