Clinical Administration-Medical Services Coordinator

Job no: 920879

Work type: Full time

Location: Adelaide CBD

Categories: Administration, Business and Management

• Central Adelaide Local Health Network
• Salary: ASO4- $76, $80,256.00 p.a. + Superannuation & Salary Sacrifice Benefits
• Sefton Park SA, 5083
• This position is required to work across all IC sites (based in and around the Adelaide Central Business District).
• Full Time, Contracted Role up to 12 months

About the Role

As the Clinical Administration / Medical Services Coordinator, you will play a pivotal role in ensuring the efficient and effective delivery of clinical and medical administrative services across the Integrated Care (IC) portfolio. Reporting to the Director, Strategy & Commissioning, you will lead a dedicated team to provide high-quality administrative support, streamline operational processes, and uphold best practice standards. Your work will directly contribute to the smooth functioning of clinical services, supporting patient scheduling, medical officer coordination, compliance, and service delivery across multiple IC sites.

In this dynamic and rewarding role, you will champion continuous improvement in clinical administration systems, identify and implement process enhancements, and foster strong relationships with internal and external stakeholders. You will oversee key functions such as Medicare billing, recruitment and onboarding of medical officers, and interpreter services, ensuring all activities align with SA Health standards and legislative requirements. This position offers an exciting opportunity to drive operational excellence and support the delivery of safe, patient-centred care across the Adelaide CBD and surrounding sites.

About You

You are an organised and adaptable professional with strong leadership and administrative expertise, ready to drive the delivery of efficient and compliant clinical and medical services across Integrated Care. With your ability to manage competing priorities, foster teamwork, and deliver operational excellence, you bring a proactive approach to problem-solving and a commitment to continuous improvement in a complex healthcare environment.

In this role, you will bring:

• Leadership & Communication
  
  Proven ability to lead, motivate and support staff while managing workloads, building strong relationships, and communicating effectively across all levels of the organisation and with external partners.
• Operational & Technical Expertise
  
  Demonstrated experience in managing clinical and administrative operations, including rostering, recruitment, onboarding, and Medicare billing, supported by advanced skills in ICT systems such as Sunrise EMR, Medical Director, and Microsoft Office Suite.
• Analytical & Problem-Solving Skills
  
  Strong ability to identify business requirements, analyse and improve systems and processes, manage documentation, and drive service improvement initiatives to enhance patient flow and operational efficiency.
• Compliance & Quality Focus
  
  Sound knowledge of industrial instruments, legislation, quality improvement frameworks, and WHS principles, ensuring all operations meet regulatory, confidentiality, and accreditation standards.

About CALHN

At Central Adelaide (CALHN), we're shaping the future of health through excellence in clinical care, research, and innovation. As South Australia's largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it's expected, but because our values guide us to be our best.

Join us and be part of a team that's driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories , our network, and the opportunities to be part of CALHN.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.
• Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Employee Recognition: Join a workplace where our people are celebrated through awards for innovation, collaboration, and outstanding contributions to health.
• Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 920879

Enquiries to:

Lauren Badenoch

Position: Manager Integrated Care- Executive Services

Phone:

E-mail:

Application Closing Date

11:55 pm Friday 21st November 2025

Refer to the SA Health Career Website - How to apply for further information

Australian applicant guidelines

International applicant guidelines

Advertised: 14 Nov 2025 Cen. Australia Daylight Time

Applications close: 21 Nov 2025 Cen. Australia Daylight Time