M&A Lead

Who are we?

Resolve is on a mission to make businesses easier to buy and sell. We have developed an online platform that simplifies the transaction process and are ready to pursue our ambitious growth objectives with a full-scale marketing campaign starting in February. With Resolve's platform, we aim to capture Australia's rapidly growing M&A market for small-medium sized businesses.

About the role

We are looking for an entrepreneurial and personable
Customer Success Analyst
to join Resolve's rapidly growing Sales and Business Development team in Sydney. This is a unique opportunity to join Resolve at ground level and gain excellent exposure.

You'll join the company as we scale towards being Australia's number-one business sales marketplace for small and medium-sized businesses. Supporting the Sales and Business Development Leads, you'll be converting warm leads into sales and post-sales account management as part of the Growth Operations team.

Your day will be fluid, with no two days the same. However, regular tasks will include buyer prospecting, qualifying warm leads, responding to inbound and outbound enquiries, and working closely with the sales origination team to ensure Resolve's clients receive market-leading service.

In this role, you will

• Build relationships
  : Develop and maintain trusted relationships with key stakeholders to help them achieve their goals while helping Resolve grow revenue and usage.
• Manage pipelines
  : Maintain and prioritise pipeline from inbound and outbound lead qualification to post-deal maintenance.
• Help keep the team on track
  : Working closely with Sales leads and team to ensure the end-to-end sales pipeline and CRM are accurate and up-to-date.

What we are looking for

This is an exciting opportunity to join a fast-growing business in a position at the convergence of fintech and corporate finance/M&A. Relevant career experience is ideal but not required; the personal attributes you bring are more important.

Specifically, we are looking for go-getter types that:

• Have excellent listening skills
• Are self-motivated and ambitious
• Enjoy working in a team
• Have terrific interpersonal skills (e.g. you're comfortable talking on the phone and exchanging emails with business owners or industry leaders and can communicate clearly)
• Bring great energy

We're looking for someone excellent with

• Prioritisation
  : Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
• Flexibility
  : Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
• Problem-solving
  : Identifies problems and develops logical solutions that address the problems
• Openness and honesty
  : You're comfortable asking for help or letting someone know you're unsure of the task at hand

About the team

• Close-knit and supportive
• High energy
• Client-facing
• Reporting to the Sales and Business Development Manager
• Team goals with milestones, rewards and bonus scheme

Why Resolve?

• Rapidly growing:
  We are a 5-year-old venture-funded scale-up backed by some of the top investors in Australia with lofty growth ambitions and the resources to realise our stretch goals.
• Experience from the ground up:
  We are launching high-profile brand awareness and customer acquisition marketing campaigns starting in late February
• Work with great and talented people:
  There's no hierarchy. We believe in a progressive mindset that emphasises bringing your 'whole self' to work.
• Impact:
  See the impact of your work on a daily basis as you help our users succeed
• Team engagement:
  Regular team events and a "celebrate success" culture

Resolve is an Equal Opportunity Employer. Applicants must be in Sydney or willing to move to Sydney. Must have full working rights for at least 12-months (sponsorship opportunities unlikely unless exceptional).