Senior Project Engineer, Network

Job Type: Permanent - Full Time

Location: Melbourne

Job Category: Information Technology

Open to Melbourne , Sydney or Brisbane

When the rest of the world is headed left, Ethan goes right. We're more than an IT, telco, and cloud provider, we're disruptors and game-changers—we're the kids in the class always doodling, creating, and innovating. Can you relate?

This is more than a Network Engineer role. We're looking for someone who's going to take on our ethos and help shape the future of our industry. As the Project Engineer within our Professional Services team, you'll be responsible for designing, implementing, and managing complex network infrastructures for our customers.

You'll also live and breathe our 10 commandments* (see More Than an Appendix below).

Job Description
MORE THAN A ROLE

Our role descriptions aren't the norm. This is what we're looking for:

A commercially savvy and customer-focused engineer with some of your responsibilities include the following:

• Design and delivery
• Seek out and analyse customer requirements to determine the best solution for a their business problems, including discussing directly with customer management
• Conduct user requirement analysis and make recommendations that impact technical solutions
• Undertake tasks requiring analysis of multiple technical alternatives, diagnosis and problem solving, then qualifying the product/service fit and defining support needs
• Maintain in-depth knowledge of products and services to fulfil customer needs for selected accounts
• Define major technical solutions involving product and/or deployment and/or support services for clients or prospective clients enabling them to determine effective IT investment strategies
• Manage client expectations prior to delivery of major solutions, strategies and architectures

Desired Skills And Experience
DESIRED CERTS AND SKILLS

Don't walk in empty-handed. We want to see one of these:

• CCNP or CCIE
• Fortigate NSE7

THE ABSOLUTES-MUSTS

• Sound working knowledge in Managed Service Provider (MSP) environment with robust hands-on network design, implementation, and troubleshooting experience
• Ability to review and provide feedback on estimation in budget or schedule
• Demonstrated ability to consult and negotiate effectively with a range of external and internal stakeholders
• Technical Skills in order of preference :
• Fortinet SD-WAN, FortiManager, FortiSASE, FortiNAC, FortiGate, FortiAP, FortiSwitches
• Azure networking experience
• Cisco Routers, switches, wireless and firewalls
• Ekahau wireless
• Palo Alto Firewall, Panorama and SD-WAN experience (Fortinet essential with exposure to Cisco SDAWAN desirable)
• Meraki MX, MS and MR SD-WAN experience

Think you can fit more than a mould? Reach out, get in contact, arrest us with your professional rap sheet. Did we mention we're looking for diversity? If you're Aboriginal or Torres Strait Islander, we'd strongly advise you to apply.

MORE THAN AN APPENDIX (IT'S A LIFESTYLE)

• Professionalism and poise: Maintaining a dignified and professional demeanour across all interactions.
• Client-centric excellence: Delivering results that prioritise our clients' needs and ensuring their end-to-end journey is nothing short of exceptional.
• Elevating the company's success (not just your own): Understanding that we all win together.
• Extraordinary dedication: An eagerness to go beyond industry standards and expectations.
• Innovative mindset: A natural inclination to think creatively and a desire to collaborate with others who share this same perspective.
• Adaptive agility: Being versatile and responsive to the ever-changing technology landscape.
• A commitment to crafting new realities: Cultivating opportunities and creating positive experiences between colleagues, clients, and everyone you encounter.
• Continuous learning: An insatiable appetite for knowledge and skill enhancement, ensuring you're always at the forefront of your field.
• Empathetic engagement: Building strong, genuine connections with clients and team members by putting in the time to understand their perspectives and needs.
• Sustainability awareness: A consciousness about the impact of our actions on the environment and society, aiming for sustainable business practices.