Security and Emergency Operation Centre Operator

3 days ago


Perth, Western Australia BHP Full time $80,000 - $120,000 per year

About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About The Role
We are seeking enthusiastic team members to join our
BHP Security & Emergency Operations Centre Team.
This role will be based in
Perth
and you must have the ability to work a
24/7, 12 hours shifts, rotating roster (including nights, weekends, and public holidays)
.

BHP's Security and Emergency Operations Centre (
SEOC
) is a communications hub dedicated to assisting BHPs security and emergency response teams on the ground at numerous BHP sites. Located in Perth SEOC plays a critical role in supporting the safety and security of our people and operations across Western Australia Iron Ore (WAIO). We are seeking proactive and detail-oriented SEOC Controllers to join our dynamic team.

In this role, you will be the
first point of contact
in emergency and security-related events, coordinating timely responses across multiple BHP sites. You'll be part of a high-performing team operating in a fast-paced, 24/7 environment where communication, situational awareness, and decision-making are key.

Key Responsibilities

  • Monitor and assess emergency and security communications across BHP sites and accommodation areas in real time
  • Receive, triage and escalate incoming calls related to incidents, emergencies, and operational disruptions
  • Coordinate with site-based security, emergency response, and medical teams to ensure timely and effective responses
  • Utilise various systems including CCTV platforms, radio networks, and emergency management software
  • Maintain accurate and detailed logs of all events and incidents
  • Support scenario-based training and continuous improvement activities within the SEOC
  • Contribute to a positive team culture that prioritises safety, collaboration, and accountability

About You
You are calm under pressure and thrive in high-tempo environments. You possess strong communication skills and the ability to prioritise multiple demands while maintaining accuracy. You may have experience in security operations, emergency services, control room settings, or similar environments.

Essential
Your Skills and Experience:

  • Proven experience in security or dispatch/control room environments
  • Proven experience in an emergency, medical or first aid response environment
  • Strong attention to detail and ability to follow critical procedures
  • Excellent verbal and written communication skills
  • Ability to work a 24/7, 12 hours shifts, rotating roster (including nights, weekends, and public holidays)
  • A collaborative team mindset and commitment to continuous improvement

Desirable

  • Familiarity with security systems and applications (Gallagher, Milestone, OmniGuard, iAuditor and MS 365 Suite)
  • Familiarity with TETRA radio console
  • Certificate II or III in Security Operations, or similar qualifications
  • First aid, fire, or emergency response training

About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that's more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at

.



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