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Information Systems Partner

2 weeks ago

Nowra, New South Wales, Australia Shoalhaven City Council Full time $96,868 - $110,017 per year
  • Fixed Term / Full Time / 12-month Parental Leave Cover / Start date from August
  • Salary: $96,868 - $110,017 gross p.a. plus 11.5% Super
  • 35 hours per week with the option of flexitime / Monday to Friday
  • Nowra Administration Building
  • Closure date: Sunday 29 June 2025 (at midnight)

About the Role
Positions are permanent full time, working Monday to Friday, 9.00am to 5.00pm for a 35 hour week. The positions work in the Corporate Information Team as part of the Information Services Department providing critical support across the organisations corporate systems.

Reporting directly to the Corporate Information Systems Manager, the Information Systems Partner is responsible for proactively working across multiple directorates to coordinate the develop, implement and administer user support and access management to Council's corporate business systems. This includes:

  • Proactively manage corporate system/s development, administration, and support needs of multiple directorates.
  • Work in a team environment, investigate, analyse, and prioritise assigned incidents and service requests for Council business systems. Action requests, resolve problems, manage internal and external service providers, and record all actions.
  • Write accurate technical reports for data analysis using various tools collating data across an organisation.
  • Drive the development and enhancement of systems ensuring key stakeholder involvement through extensive knowledge of system configuration (i.e system parameters, workflow/business process automation, form building, T-scripts etc).
  • Provide specialist advice regarding administration functions for the Council's key corporate systems.
  • Allocate and maintain employee access to business systems in appropriate time frames.

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.


About You
To be successful in the position, you will have:

  • Tertiary qualification in Business Systems or an Information Technology related field or demonstrated experience in similar system support, implementation, or development role.
  • Class C Driver's Licence.
  • Highly developed interpersonal and communication skills including the ability to communicate with staff effectively across all organisational levels and roles.

We are looking for a team-oriented individual with excellent communication and organisational skills, who can build strong business relationships, deliver high-quality customer service, and develop standardised processes for consistent quality outcomes.

How to Apply
Click on the Apply button. You will then be required to submit an online application via our website by attaching your resume (and cover letter if required) and responding to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement. For tips and more information on how to submit a great application, please visit how to apply on Councils website.

  1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
  2. Please list the relevant qualifications and experience you hold.
  3. Briefly describe the relevant technology and software you have experience using.
  4. Please provide an example of where you resolved an issue in corporate systems work - what was the issue, who was your customer, how did you resolve the issue and what was the result for the organisation.

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk,). Employment is subject to satisfactory outcomes for all required checks.

If you require assistance submitting your application please contact the Talent Acquisition Team on

Applications Close: Sunday 29 June 2025 (at midnight)

If you have any questions relating to this role, please contact Michelle Formosa - Corporate Information Systems Manager

Why Work with Us
The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

  • 4 weeks annual, 3 weeks sick leave and 2 Health and Wellbeing days per annum
  • Option of flexitime for indoor staff
  • Flexible and remote working arrangements
  • Opportunities for professional development and training
  • Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
  • Access to financial advice and guidance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds. Applicants with a disability are encouraged to reach out if they require any reasonable adjustments throughout the recruitment processes to enable them to fairly demonstrate their skills and capabilities to meet the requirements of the job.

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace