Buyer - Arts & Crafts

Who we are

Unleash your creativity Riot Art & Craft is Australia's home of inspiration, and we're just getting started. Now part of the Directed family, we're reimagining what creativity looks like for the next generation of makers, dreamers, and doers.

With a renewed focus on innovation, community, and quality, Riot is leading a new movement in art and craft online retail, one that celebrates imagination in every form. Backed by Directed's two decades of experience across retail and consumer brands, we're building something vibrant, bold, and enduring.

Join us as we inspire Australians of all ages to imagine, make, and create again.

About the role

The Buyer – Arts & Crafts is responsible for sourcing, curating, and managing the online product assortment for Riot Art & Craft. The role will ensure that the brand leads in product innovation, value, and compliance across all categories. The Buyer will play a central role in the ongoing relaunch and growth of Riot Art & Craft, working collaboratively with suppliers and multiple internal teams to deliver profitable sales outcomes, compelling range assortments, and world-class product presentation online.

Meet your new team

Our Buying and eCommerce team plays a pivotal role in curating, sourcing, and managing the entire product assortment for Riot Arts & Craft. This team drives online sales and profitability by selecting the right products, negotiating with key suppliers, and ensuring that the Riot Art & Craft brand continues to stand for creativity, inspiration, and quality. Working closely with Marketing, Supply Chain, and Operations, the team ensures that the right arts & craft products are available at the right time, at the right price, across and marketplace channels.

How you will make an impact

Some of the responsibilities of the Buyer – Arts and Crafts will include to:

• Identify, source, and onboard new products and suppliers that align with business objectives and customer demand for Riot Art & Craft and also the Toys "R" Us, Hobby Warehouse, and Babies "R" Us business units.
• Negotiate supplier terms, pricing, and contracts to ensure competitive cost structures and healthy margins.
• Conduct market research and competitor analysis to identify trends, gaps, and opportunities for new product introductions.
• Work closely with suppliers to ensure timely deliveries, stock availability, and quality compliance.
• Develop and execute category strategies tailored for eCommerce and marketplace platforms, focusing on sales growth and profitability.
• Manage product lifecycle, including SKU rationalization, assortment planning, and promotional strategies.
• Optimise product listings by ensuring accurate descriptions, high-quality images, and SEO driven content to improve visibility and conversions.
• Produce category reports and dashboards for leadership review.
• Provide input into forecasting and inventory planning based on market trends and historical data.

The successful candidate

Our ideal candidate for the Buyer – Arts and Crafts role will confidently demonstrate:

• Proven experience as a Buyer or Category Manager within an arts & crafts category-based eCommerce or marketplace-focused business.
• Experience sourcing white label ranges from international manufacturers.
• Established network of Australian and International arts & crafts suppliers and manufacturers.
• Strong analytical skills with the ability to interpret sales data, market trends, and customer insights.
• Strong financial literacy (GM%, rebate structures, sell-through).
• Experience with marketplace and eCommerce platforms such as Amazon, eBay, Shopify.
• Working knowledge of Australian arts & crafts compliance and certification processes.
• Being an exceptional team player, sound analytical, planning and communication skills.

Perks & Benefits

Why Directed? You'll be part of a company that puts your personal and professional growth, wellbeing, and success first. We are a diverse and inclusive team dedicated to helping one another achieve our goals and driving customer success. We love to connect and interact socially with regular company-wide events, and we focus on giving back to our communities through charities.

This full-time role offers a competitive salary, being able to work from modern offices based in Clayton, have significant product discounts, salary packaging perks and more. There's a lot to look forward to, when you join our team

Next steps

Like what you've read so far? Keen to progress your career in an exciting new role and lead the buying for our arts & crafts categories? APPLY NOW as we would love to see your application to discuss this, or other potential future roles.