Senior Systems Officer

7 hours ago

East Perth, Western Australia cb6901b9-6ccc-4eaa-b1dd-c5994af0b24a Full time $80,000 - $120,000 per year

Role Overview

The Senior Systems Officer provides system administration, testing, documentation, and support for an enterprise implementation of Oracle E-Business Suite. The role ensures stability and accuracy of finance-related applications and supports both ICT teams and business users.

This is a fixed-term position responsible for maintaining system environments, performing scheduled activities, coordinating tickets, and contributing to continuous improvement across key financial systems.

Key Responsibilities

System Administration

  • Assist with day-to-day system operations, including environment updates, calendar maintenance, and scheduled system checks.
  • Perform post-clone and post-patch activities, including configuration updates and template creation.
  • Support disaster recovery testing and environment password maintenance.
  • Assist with financial system activities such as depreciation overrides, report monitoring, and period management.

Testing & Quality Assurance

  • Develop and execute system, regression, and M365 upgrade test cases.
  • Raise and track defects, collaborating with senior analysts and developers to resolve issues.
  • Support User Acceptance Testing by assisting business users with test plans, execution, and issue resolution.

Ticket & Issue Management

  • Triage and manage ServiceNow tickets, ensuring timely reassignment, clarification, and closure.
  • Administer Jira tickets for configuration, development work, QA validation, and final closure.
  • Maintain accurate documentation across platforms, ensuring tickets reflect completed actions.

Knowledge & Documentation

  • Create, update, and maintain Knowledge Base Articles and system documentation.
  • Ensure all processes, test results, and system environment updates are recorded in the appropriate repositories.

Team & Operational Support

  • Attend team meetings and support daily operational rituals such as Scrum.
  • Provide coverage for team members when required.
  • Assist with troubleshooting across Oracle Financials, iExpenses, and iProcurement.

Skills & Experience Required

  • Practical experience with
    Oracle E-Business Suite
    (Financials, iExpenses or iProcurement).
  • Strong troubleshooting and analytical skills with high attention to detail.
  • Experience with ServiceNow, Jira, and documentation tools.
  • Ability to manage competing priorities, communicate effectively, and work collaboratively within ICT and business teams.

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