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Customer Identity Lead

2 weeks ago

Sydney, New South Wales, Australia Deloitte Full time $120,000 - $180,000 per year

Date: 22 Aug 2025

Location:

Sydney, NSW, AU

Department: Technology & Transformation

Description:

Job Requisition ID: 38921

Identity & Access Management (IAM) Engineer – ForgeRock & Daon

World-class learning and leadership programs with dedicated mentoring and support to progress your career.

Work with high performing teams to help top tier clients solve their most challenging problems.

Experience a fun, rewarding and innovative team culture.

What you Day will look like

You will be ready to get your hands dirty, working closely with customers and carrying out the implementation of a range of IAM products withing their environments. This will see you interfacing with multidisciplinary teams comprised of a mix of Deloitte consultants and client stakeholders.

Role Overview:

We are seeking a skilled IAM Engineer with hands-on experience in implementing and managing ForgeRock Identity Platform solutions, complemented by a strong background in Java/JavaScript programming and scripting. The ideal candidate will also possess expertise in Daon biometric authentication products. This role involves designing, developing, and maintaining robust IAM solutions to ensure secure and efficient access management across our enterprise systems.

Enough about us, lets talk about you.

You are someone with experience across the following:

ForgeRock Implementation: Design, deploy, configure, and support ForgeRock IAM components, including Access Management (AM), Identity Management (IDM), Directory Services (DS), and Identity Gateway (IG).

Daon Integration: Implement and manage Daon biometric authentication solutions, ensuring seamless integration with existing IAM frameworks.

Programming & Scripting: Develop and maintain custom scripts and applications using Java and JavaScript to automate IAM processes and enhance system functionalities.

System Integration: Integrate IAM solutions with various enterprise applications and systems, ensuring compatibility and optimal performance.

Security Protocols: Implement and manage security protocols such as SAML, OAuth2, and OpenID Connect to support secure authentication and authorization mechanisms.

Policy Management: Develop and enforce IAM policies, procedures, and standards to ensure compliance with organizational and regulatory requirements.

Troubleshooting & Support: Provide technical support for IAM-related issues, including troubleshooting, root cause analysis, and resolution.

Documentation: Maintain comprehensive documentation for IAM systems, configurations, and procedures to support knowledge sharing and compliance audits.

Required Qualifications:

Bachelor's degree in computer science, Information Technology, or a related field.

Proven experience (3+ years) in implementing and managing ForgeRock Identity Platform solutions.

Strong programming skills in Java and JavaScript.

Proficiency in scripting languages such as Shell, Python, or Groovy.

In-depth understanding of IAM concepts, including user provisioning, access governance, and role-based access control.

Familiarity with security protocols and standards (e.g., SAML, OAuth2, OpenID Connect).

Experience with directory services such as LDAP and Active Directory.

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Nice to have:

Hands-on experience with Daon biometric authentication products.

ForgeRock Certified Identity Management Specialist or equivalent certification.

Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).

Knowledge of cloud platforms such as AWS or Azure.

Familiarity with CI/CD pipelines and DevOps practices.

Experience in implementing multi-factor authentication (MFA) solutions.

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating, and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity, and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.