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Sales Assistant

2 weeks ago

Sunshine Coast, Australia Monarch Training Pty Ltd Full time $40,000 - $70,000 per year

Firearms Retail Team Member – Sunshine CoastJoin the Sunshine Coast's largest and most comprehensive firearms retailer.

About UsWe are a soon to open firearms and accessories retailer based on the Sunshine Coast. We're building the region's largest firearms hub, offering a wide product range and expert advice. With a strong focus on professionalism, compliance, and community, we support both new shooters and experienced firearms owners through every stage of their journey.

About the RoleWe're looking for firearms retail team members to join our store. These are customer-facing retail roles, you'll be helping customers choose firearms and accessories, answering questions, and supporting day-to-day shop operations.

Responsibilities include serving customers, handling transactions, restocking shelves, answering phone calls, receiving deliveries, packing items for shipping, helping monitor stock levels, supporting occasional in-store events, opening and closing procedures, adhering to strict legislative compliance requirements.

While these roles are casual to start, there may be opportunities for some positions to transition to permanent full-time roles in the short term.

Equal Opportunity

We encourage applications from people of all genders and backgrounds. While industry experience is highly valued, we are equally interested in candidates who bring enthusiasm, transferable skills, and are committed to building their knowledge with us.

What You NeedEssential:

·       A current valid Queensland firearms licence

·       High standards of customer service, communication and a courteous attitude

·       Ability to follow strict compliance and safety procedures.

DesirableWe're looking to build a team with a range of strengths. For example, depending on your interest, there may also be opportunities for staff to contribute to training workshops, assist with social media content creation or take on gunsmithing work. The following skills are desirable but not required — you might have one, a few, or none at all:

·       Retail or customer service experience

·       Gunsmithing or armoury experience

·       Content creation skills, such as photography, social media, or experience using Instagram and Facebook (Meta)

·       Experience with Canva, Photoshop, video editing

·       Digital marketing

·       Ecommerce or IT experience

·       Vocational Educational Training (VET) experience.

·       Certificate IV in training and assessment

Who You Are

·       You take firearm safety seriously

·       You deliver professional, courteous service and represent a business with honesty and integrity

·       You work well in a team and enjoy helping others

·       You are dedicated to adhering to legislative compliance requirements

·       You're open to developing new skills or contributing your existing expertise

·       You have a genuine interest in firearms and a willingness to learn more

Why Join us?

·       Be part of a brand-new, large-scale firearms retailer on the Sunshine Coast.

·       Work in a supportive team environment where you are valued.

·       Promote firearm safety in the community

·       The opportunity to contribute beyond sales and deliver the ultimate customer experience.

·       Staff discounts and professional development opportunities.

How to ApplyPlease send the following to :

1.     A copy or photo of your current Queensland firearms licence

2.     A detailed CV

3.     Detailed responses to the following questions:

o   What experience do you have with firearms, ammunition, or the wider shooting community?

o   Do you have any of the following skills/experience: retail/customer service, gunsmithing, photography, social media, Instagram or Facebook, Canva, or Photoshop? Public speaking? Delivering presentations? If yes, briefly explain.

o   What do you believe makes for an excellent customer experience in a firearms retail store?

o   Why do you want to work at a retail firearm store and What motivates you to work in the firearms industry?

o   What unique skills could you bring to Gun HQ beyond firearms knowledge?