Digital Systems Coordinator

Sequana is one of the fastest-growing & independent water, energy, and environment-focused infrastructure advisory firms in Australia with a growing International presence. With offices in Melbourne, Sydney, and Brisbane, we work with both the private sector and government organisations to break the mould and redefine the future of Australia's major water, environment, and energy projects. We are committed to delivering exceptional results for our clients throughout all stages of a project and beyond.

Reporting to the ICT Lead, the Digital Systems Coordinator is responsible for the administration, optimisation, and support of digital systems and tools across the organisation. This role ensures that key platforms (e.g., project management systems, HRIS, finance software, collaboration tools) are effectively maintained and supported to enhance operational efficiency, user experience, and data integrity.

Curious and a great collaborator – willing to tackle all parts of the digital systems function and able to juggle multiple exciting projects at any given time, thriving in a creative and strategic environment.

WHAT YOU DO

SharePoint Site Creation and Management

• Design, build, and maintain functional and visually appealing SharePoint sites.
• Ensure appropriate permissions and structure are applied based on departmental or project needs.
• Support staff in uploading, sharing, and managing digital content effectively.

User Access Auditing and Control

• Regularly audit user access across systems and applications to ensure compliance with internal policies.
• Manage access requests by granting, revoking, or modifying permissions in a timely manner.
• Maintain accurate records of access changes and approvals for audit trails.

Documentation and Training

• Draft clear and comprehensive training documents, user guides, and standard operating procedures (SOPs) for internal systems and processes.
• Collaborate with other departments to understand training needs and tailor content accordingly.
• Assist in delivering basic end-user training or onboarding sessions.

User Profile Maintenance

• Monitor and update user profiles to ensure accuracy and consistency across directories and applications.
• Collaborate with HR and other departments to reflect changes in user status or roles.
• Identify and rectify inconsistencies or outdated information.

Quarantine and Security Monitoring

• Monitor email and system quarantine alerts to identify potential security threats.
• Action or escalate flagged items appropriately based on organizational security protocols.
• Contribute to maintaining a safe digital environment for all users.

Licensing and Application Requests

• Coordinate and follow up on approvals for new software licenses and application installations.
• Maintain a log of licensing requests and their statuses.
• Liaise with vendors or internal stakeholders to ensure timely provisioning and compliance.

WHO YOU ARE

Candidates should possess:

• Minimum 2 years experience in a Digital Systems Coordinator/Administrator role or strong Administration/Coordination experience with a keen interest in Digital Systems.
• Proficiency with Microsoft 365 & SharePoint.
• Experience with MS Teams is preferred.
• Understanding of ICT access management and basic security practices.
• Possess excellent written communication, with the ability to produce user-friendly documentation.
• Excellent analytical and problem-solving skills with strong attention to detail.
• A high degree of professionalism, continuously building relationships with internal and external stakeholders.
• Demonstrated ability to manage multiple projects while adhering to timeframes.

WHAT IT'S LIKE WORKING AT SEQUANA

There are a ton of reasons why Sequana is an amazing company to work at, and here are some that we think you'll find most interesting

• Our culture – We have a wonderful team of brilliant high achievers built on a culture of empathy, collaboration, integrity, openness, and professional excellence. We attract the best in the industry who share our passion for the water, environment, and energy sectors and are willing to put in extraordinary efforts to deliver exceptional outcomes.
• Award-winning – We are an award-winning company – we have won 'Great Place to Work' awards across Australia.
• Exciting & meaningful projects – Sequana is on an exciting growth journey. Here at Sequana, you are seen as the expert and will have the opportunity to own projects end to end, and truly make a difference to the environment.
• Continuous learning – We celebrate continuous learning at Sequana and have a Sequana Academy, offering employees the opportunity to receive professional coaching services and training, with a focus on personal development.
• Compensation – We offer an attractive compensation package and a flexible work environment.
• Reward and recognition – We promote an environment of reward and recognition. At Sequana, you will be recognised for your efforts, and for each birthday & anniversary, we will celebrate you, and reward you for your contributions
• Diverse and inclusive environment – With our Social Impact and Belonging Committee, we promote an inclusive and diverse environment at Sequana and have many events and activities that truly make Sequana a 'Great Place to Work.'