Lead Document Controller

About Us
Our work elevates the quality of life for residents and visitors alike, ensuring the Gold Coast remains a world-class destination. Join a team that is shaping the future of the Gold Coast's through transformative infrastructure projects.

As the hub of engineering design for the City, we are responsible for the creation of essential services including roads, stormwater management, and structural projects. We also design pedestrian and cyclist pathways that support the City's active travel network. From iconic road and bridge infrastructure to major stormwater upgrades, we're committed to delivering solutions that directly enhance theGold Coast.

Recent Projects

• Isle of Capri Bridge and Approach Roadworks / Intersection Upgrade, Surfers Paradise. Boosted traffic flow and safety, enhancing connectivity for vehicles and pedestrians more efficiently to the heart of Surfers Paradise.
• Pearson Road Upgrade, Yatala. Increased road capacity and safety through a major upgrade, including new drainage and pathways to support sustainable growth in a booming area.
• Tugun to Bilinga Oceanway. Delivered a coastal pathway that promotes active travel for pedestrians and cyclists while offering stunning beachside views.

Our team brings diverse technical skills and experiences, continuously innovating to meet the unique needs of each project and to maximise outcomes for our community.

About The Role
As a Lead Document Controller, you will be responsible for managing project documentation, ensuring its efficient processing, accurate distribution, secure storage, and timely retrieval to support the delivery of construction-ready engineering documents. Key responsibilities:

• Oversee the processing, distribution, retrieval, and storage of project documents, ensuring proper document revision control and formatting.
• Establish and improve document control processes, workflows, and quality procedures to meet industry standards.
• Conduct audits, identify opportunities for improvements, and drive exceptional results.
• Foster continuous improvement through feedback and adoption of best practices.
• Maintaining accurate documentation while addressing quality concerns in collaboration with stakeholders.

About You
You are a detail-oriented professional with extensive experience in engineering document management. A collaborative mindset, passion for innovation, and expertise in quality assurance processes enable you to deliver exceptional results.

Your Qualifications And Skills

• Strong knowledge of document control and management practices.
• Experience using data management platforms for tracking, storing, and archiving, including tools like 12d Synergy, ACC, ProjectWise, RedEye, Bluebeam, SharePoint, and Power BI in line with ISO 19650 and ISO 9001.
• Proven experience in quality assurance and document control.
• A qualification in engineering or certification in quality management (desirable but not mandatory) with at least 5 years of experience in quality assurance/control within the AEC industry.
• Current unrestricted 'C' class Driver's Licence.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. As the second largest Council in Australia, we pride ourselves on being the most flexible government organisation in Australia offering a range of benefits to help you achieve work-life balance

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Newly renovated office spaces, which provide a fresh, modern environment that promotes collaboration.
• Free off-site parking
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year
• 4% Certified Agreement pay rise due 16 October 2025

Join us in creating a lasting impact for the Gold Coast community. Together, let's build a high-performing, customer-focused organisation dedicated to delivering exceptional services and fostering a diverse, inclusive workplace.

Be part of something bigger - help shape the future of the Gold Coast

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Andrew Breckenridge

Contact Number

Closing Date

3 December 2024

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.