Hospitality Assistants

12 hours ago


Ipswich QLD, Australia Infinite Care Pty Ltd Full time $45,000 - $60,000 per year
  • Variety of morning and afternoon shifts - NO Night shifts - perfect work/life balance
  • Immediate start with a key focus on workplace safety, hygiene, customer service and empathic care
  • Join an industry leader that can offer job security, development and a caring workplace

The Opportunity

At Infinite Aged Care, our Hospitality Assistants play a key role in meeting our residents' daily needs. Reporting to the Head Chef, you will work as part of the Hotel Services team, where you will be responsible for a variety of activities including food preparation and service, in room service and ensuring that the dining areas remain clean and ready for service.

The Role

  • Prepare, plate and serve amazing food to our residents, applying friendly & fun customer service.
  • Turnover the dining room areas, including all related equipment & table settings ready for the next dining session.
  • Attention to detail with customers who have dietary requirements and extra support is needed
  • Ability to think on your feet, be willing to help others, show common sense and workplace safety
  • Excellent safety awareness – adhering to strict hygiene and sanitation.
  • Welcome all our residents with a friendly and helpful attitude, as mealtime is a highlight and social get-togethers - this is enjoyable for our elderly residents.

This role is a physical & fast paced with alot of variety, you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

View our Infinite table annual event that brings our residents together sharing food, stories and companionship: Our Infinite Table - YouTube

About You

  • 6 Months hospitality, food & beverage, catering/events and/or customer service experience
  • Fun, friendly and compassionate working style and attitude to support our residents.
  • Strong workplace safety behaviours, ability to follow set procedures and be a good communicator
  • Support residents around the dining halls and ensure a hazard free environment.
  • Ability to problem solve, work with limited supervision and 'think on your feet'.
  • Excellent communication & interpersonal skills
  • Hard Working, flexible with good availability to cover shifts.
  • Bring your genuine care and compassion to mealtimes, activities and helping navigate the dining halls.

Who are we?

Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about aged care, delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and achieve their potential.Residential Care Services Locations | Aged Care Facilities | Infinite Care )

Employee Benefits - Why work for us?

  • FREE mandatory & self-paced training modules throughout your employment.
  • Earn extra income via Carefriends employee referral program (*unlimited referrals)
  • Earn extra income via weekly shift bidding for extra shifts in your week.
  • Discounted retail, fuel and technology items via Employee discounts provider – Flare.
  • Fitness Passport to access discounted exercise, wellness and sporting facilities e.g aquatic centres
  • FREE Employee Assistance Program for family, financial and wellbeing support services.
  • Ability to cross-skill into hospitality and resident engagement teams.
  • Ability to span your career across our 17 homes nationally.
  • Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts.
  • Companywide safety-first workplaces for our residents, families and staff.

NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply (How to apply | NDIS). Part of your application will be providing proof of age e.g. driver's license or age card (Passport will not be accepted). If you don't have this, you will need to apply via the state-based Department of Transport websites.

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