Quality, Risk and Compliance Officer

About the role

The Quality, Risk and Compliance Officer plays a vital role in maintaining and ensuring the organisation meets its governance, risk and compliance requirements. This position works closely with internal stakeholders to strengthen systems, implement and maintain quality, risk and compliance processes, and ensure compliance with legislation, regulation, funder requirements and the CHN risk and quality frameworks. This position is a hands-on coordination role which includes wide range of activities ranging from providing advice to senior leadership, developing, implementing and maintaining systems of work, leading audit processes, and document management activities.

About the team

You will join the Corporate Services Unit (CSU) that sits within the broader Office of CEO Business Unit. CSU serves as a central point of expertise and support for the organisation, bringing together a range of key professional services including Office Coordination, Finance and Procurement, Human Resources, Business and Data Analysis, Quality and Compliance, Risk and IT.

See yourself in our team

You are a seasoned Quality, Risk and Compliance professional who demonstrates understanding of governance frameworks such as data governance, information security, quality management and risk management frameworks. Familiarity with ISO standards including operational knowledge of ISO3100, ISO27001 and ISO9001 is important in this role. The successful candidate will also have the skills to lead change processes, build engagement and demonstrate project leadership capabilities at all levels of the organisation is important in this role. Your passion in driving excellence by proactively identifying and solving process issues, providing guidance and building awareness on a wide range of quality, risk and compliance topics will see you drive meaningful positive outcomes in a not-for-profit health organisation.

This position will suit a candidate who has at least 3 years of experience in governance, quality, risk and compliance with additional demonstrated experience working in position central to developing, maintaining or contributing to organisation process and systems of work. Working knowledge of ISO standards and ability to drive compliance programs is important to demonstrate in your application.

Work location

This position is based in our newly renovated and modern office, located in the heart of the Belconnen town centre. We support flexibility and a hybrid work model at CHN and are happy to work with the successful candidate to ensure work and life balance.

Working at CHN

At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions.

Some of the reasons CHN employees love working here include:

Work-Life Balance & Wellbeing

• Paid December leave: Recharge during our annual close-down period with additional paid leave.
• Comprehensive leave options: Access leave entitlements on top of Annual Leave, including Family and Wellbeing Leave, as well as Religious, Cultural and Ceremonial Leave.
• Personal leave: We know starting a new job with no personal leave balance can be hard, so you will receive an extra 5 days of personal leave to support you as you start

Flexible Work Arrangements

• Hybrid work: Enjoy flexible working options designed to promote a sustainable work-life balance.
• Purchase additional leave: Create more time for yourself when you need it with the ability to purchase up to 2 weeks of extra leave per year.

Career Growth & Development

• Professional Development Fund: Access a dedicated fund to support your professional development goals.
• Study leave: Take advantage of our generous study leave option to support your learning and development goals, while balancing work commitments.

Meaningful & Impactful Work

• Purposeful work in health: Be part of fulfilling, varied work that advances how health is delivered in Canberra, improving health outcomes for the ACT community.
• Collaborate with health experts: Work alongside key health professionals and stakeholders across the health sector, contributing to impactful initiatives.

Culture & Community

• Supportive, collaborative workplace: Join a team environment built on collaboration and mutual support.
• Diverse and inclusive environment: Thrive in a workplace that prioritises diversity, inclusion and wellbeing.
• Sustainability and social impact: Support our commitment to sustainability as we partner with others who make responsible choices for people and the planet.

Financial Benefits & Rewards

• Competitive Remuneration Package: Receive a competitive salary with an attractive benefits package through Salary Packaging of up to $15,900 of your pre-tax income per FBT year to maximise your take-home pay.
• Above-standard superannuation: Pursue long-term financial wellbeing with contributions that are always 0.5% higher than the Super Guarantee.

Learn more about CHN from our website: Capital Health Network | Home )

Position Salary: $55.10 per hour (approx. $109,227 per annum) plus superannuation

Employment type: Full time, ongoing

Working Days/hours: Full time, 38 hours per week

How to apply

Applications close: 11.59pm, 23 November 2025

Position documentation can be found here

Please apply using the 'apply' button. Your application MUST include a cover letter addressing how your skills, experience and expertise will meet the functional competencies (max. 3 pages), salary expectations, and your CV (max. 3 pages). Please do not send your applications to the recruitment email address.

Please note: Applicants are required to have full Australian work rights at the time of application and include details of any visa limitations and end dates in the application cover letter.

For further enquiries: Please contact Senior Manager Corporate Operations, Ryan Eatts:

CHN, ACT's Primary Health Network welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. CHN will provide reasonable adjustments for individuals with cultural requirements and/or individuals with a disability throughout the recruitment process.

If you identify as a person who may require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.