Program & Operations Manager

Program & Operations Manager
Join us as Program & Operations Manager (Clerk Grade 11/12)

We are excited to announce an opening for a Program & Operations Manager within our Teaching and Learning Support directorate.

• Parramatta with access to various NSW Education offices and flexible working arrangements available 

• Salary: Clerk Grade 11/12 with base salary ranging from $149,739 to $173,174 per annum, plus employer's contribution to superannuation and annual leave loading

• Temporary full-time opportunity of 12 months, with possibility for extension or conversion  

About the NSW Department of Education
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We're proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.

We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

About the Teaching and Learning Support directorate
The Teaching and Learning Support (TLS) directorate enables schools, teachers and the system to support all learners to effectively and equitably access and engage with the curriculum to reach their potential. TLS develops and delivers evidence-based professional learning, resources and advice to schools to enable the provision of an outstanding education for every learner.

About Targeted Programs and Implementation Support
The Targeted Programs and Implementation Support (TPIS) unit co-designs, delivers, and strengthens high quality programs and initiatives focused on enhancing effective educator practices and improving student learning outcomes in schools. We achieve this through intentional collaborations within TPIS, across the Teaching and Learning Support directorate (TLS), and throughout the department in the following ways:

• Enabling program effectiveness by leading the evaluation of programs and initiatives provided by TLS, to ensure they are driven by evidence and informed by an ongoing understanding of their impact.

• Leading the development and co-design of digital professional learning and resources across TLS and throughout the department.

• Delivering high quality, evidence-based professional learning, resources, and expert advice to support:  
The delivery of the Small Group Tuition program,
Secondary teachers' strengthened capacity to lift academic writing within KLAs in Stages 4 and 5, and
Schools' effective use of data, evidence, and evaluation practices, aligned with improvement measures.

About the role
The Program and Operations Manager leads and manages project teams to develop, deliver, monitor and evaluate a portfolio of strategic projects, to achieve project outcomes, and support achievement of organisational objectives.

For further information including a full list of key accountabilities click here to view the role description.

Key knowledge and experience:

• Project management knowledge and experience and/or relevant tertiary qualifications in Project Management.

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements:

• Hold a current and valid Working with Children Check (WWCC) for paid employment (or willing to acquire one) 

• Demonstrated understanding of and commitment to the value of public education

Why Join Us?

• Be part of Australia's largest education system

• 35 hour working week

• Enjoy flexible working arrangements 

• Flex leave entitlements, generous holidays and leave conditions

• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading

• Fitness Passport

• Opportunities for advancement and mobility across the Department to support your career growth

How to apply
Please submit your application by clicking 'Apply Online' and attaching a resume (maximum 5 pages) & cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities for the role.  

Please refer to the Applicant's Guide to Applying to assist you with your application.

Please be advised that it is a requirement that all candidates submit their applications online. No paper based, email based, or late applications will be accepted.

Applications close: Wednesday 29 October 2025 at 11:59pm (AEST)

For role enquiries, please contact Julianne Beek via email on   

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.