Return to Work Case Manager
24 hours ago
Job Description
About the Role
Responsibilities
As a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for:
- Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,
- Ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013,
- Liaising with injured workers, and their employers and treating practitioners to facilitate and support medical management and return to work activities
You will assist and support injured workers return to work through the delivery of person centred case management to ensure entitlements to compensation are made appropriately. Dealing with internal and external stakeholders is paramount to strong and sustainable outcomes.
About
You will undergo
4 weeks'
theoretical and practical training in workers' compensation case management. During this time, you will learn about:
- The life cycle of a claim
- Medical treatment types and appropriate management
- Payment of medical expenses
- Weekly compensation entitlements
- Return to work obligations, and how to facilitate early return to work outcomes
- The legal side of workers' compensation
- Dealing with challenging conversations
Further training throughout your first
12 months'
will be provided to expand your knowledge of workplace injury management, return to work planning, dispute resolution and workers' compensation law.
Applicants Must Have
- Strong analytical and reasoning skills
- The ability to plan and organise work in a manner that ensures timeframes are managed
- The ability to work concurrently across multiple Technology Platforms
- A high level of organisational skills and high attention to detail
- Excellent written and interpersonal skills, including the ability to liaise effectively with workers, employers, medical, paramedical and legal practitioners
- Ability to work within a team – in an office-based environment
- Exceptional communication and customer service skills
- Sensitivity to issues related to people with medical, cultural and social needs
- Be an Australian Citizen or Permanent Resident
You will provide needs-based services to people with work related injuries as well as be responsible for:
- Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,
- Ensuring injured workers receive entitlements in accordance with the Workplace Injury Rehabilitation and Compensation Act 2013,
- Liaising with injured workers, and their employers and treating practitioners to facilitate and support medical management and return to work activities
About DXC
DXC Claims Management has been specialising in workers' compensation claims management for over 16 years, and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible.
By providing the right services at the right time, DXC gives employers the confidence they comply with legal and regulatory requirements and injured workers the confidence they are being well cared for.
DXC Claims Management is part of the DXC Technology group of companies, the world's leading independent, end-to-end, next-generation IT services company. DXC employs 155,000 staff globally, of which over 5,000 are insurance practitioners. We work with our customers to build a culture of performance and integrity to facilitate and support medical management and return to work activities.
Our Culture And Benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC
As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
.
-
Return To Work Case Manager
20 hours ago
Melbourne, Victoria, Australia DXC Technology Full time $104,000 - $130,878 per yearJob Description:About the RoleAs a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for:Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work,Ensuring injured workers receive entitlements in accordance with the Workplace Injury...
-
Return to Work Coordinator
2 weeks ago
Melbourne, Victoria, Australia DP World Australia Limited Full time $80,000 - $120,000 per yearDP World is seeking a dedicated Return to Work Coordinator to join our team based in Melbourne. In this role, you will oversee the timely, safe, and cost-effective return of employees to their pre-injury duties. You will lead strategic, outcome-focused case management of work-related injuries, ensuring compliance with legislative requirements and continuous...
-
Return To Work Coordinator
1 week ago
Melbourne, Victoria, Australia Six Degrees Executive Pty Ltd Full time $90,000 - $120,000 per yearReturn to Work Coordinator We are seeking a Return to Work Coordinator to join a major Australian retail organisation with a long-standing national presence. The business is well known for its customer focus, commitment to safety, and support for its people. With a large and diverse workforce across multiple sites, this role is key to ensuring employees are...
-
Return To Work Specialist
2 weeks ago
Melbourne, Victoria, Australia Allianz Australia Insurance Ltd Full time $80,000 - $120,000 per yearRETURN TO WORK SPECIALIST – PERSONAL INJURY – MELBOURNEAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and...
-
Return To Work Specialist
18 hours ago
Melbourne, Victoria, Australia Allianz Insurance Full time $90,000 - $120,000 per yearRETURN TO WORK SPECIALIST – PERSONAL INJURY – MELBOURNEAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and...
-
Melbourne, Victoria, Australia Forensicare Full time $122,106 per yearFull Time, ongoing positionBased at the Thomas Embling Hospital, in Fairfield$122,106 per annum + Superannuation + Salary PackagingAbout the RoleThis position is based at Forensicare's Thomas Embling Hospital, in Fairfield, and reports directly to the Head of Workplace Relations, Health & Safety.The RTW Coordinator and Claims Administrator provides expert...
-
Case Manager
4 days ago
Melbourne, Victoria, Australia EML Full time $60,000 - $100,000 per yearEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...
-
Trainee Case Manager
2 weeks ago
Melbourne, Victoria, Australia DXC providing claims management services Full time $45,000 - $60,000 per yearTrainee Case Manager – Workers' CompensationAre you ready to kickstart a rewarding career in Workers' Compensation Case Management? If you have experience in customer service, medical administration, or insurance claims — or if you're a recent graduate in Law, Business, Nursing, Allied Health, or Psychology — we want to hear from youAbout the Role:As a...
-
Case Manager
3 days ago
Melbourne, Victoria, Australia EML Full time $60,000 - $100,000 per yearEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...
-
Case Manager
6 days ago
Melbourne, Victoria, Australia EML Full time $60,000 - $80,000 per yearEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...