Advice Risk and Governance Officer

1 week ago

Sydney, New South Wales, Australia Count Full time $104,000 - $130,878 per year

Are you looking to build your career in compliance and governance within financial services? At
Count
, we empower our national network of financial advisers to deliver great outcomes for their clients while meeting the highest professional and regulatory standards.

We're seeking an
Advice Risk and Governance Officer
to join our Professional Standards team. In this role, you'll support advisers and their teams across Count-owned AFSLs, providing guidance, reviewing documentation, and assisting with risk monitoring. It's a fantastic opportunity to learn, grow, and make a real impact in a supportive, forward-looking organisation.

Key Responsibilities

  • Respond to professional standards and compliance enquiries from advisers and support staff.
  • Review and process approval requests, including advice documents and marketing materials.
  • Assist with incident, breach, and complaints management, maintaining accurate records.
  • Contribute to Advice Risk Indicator (ARI) monitoring by investigating alerts and escalating issues as needed.
  • Support the development and delivery of training programs and guidance to advisers and staff.
  • Assist with improving advice documentation and standards in line with regulatory changes.
  • Work closely with Managers and the Senior Manager, Advice Risk and Governance, on escalations and projects.

Key Skills and Experience

  • An interest in compliance, governance, or financial advice, with a willingness to learn and grow.
  • Strong written and verbal communication skills, with the confidence to assist colleagues and stakeholders.
  • Attention to detail, time management, and organisational skills.
  • Ability to work collaboratively and take initiative when seeking feedback and guidance.
  • Tertiary qualification (completed or in progress) in any discipline.

Why Join Us?

  • Professional Growth
    : At Count, we are committed to fostering your professional development. You'll have the opportunity to work alongside industry leaders and expand your skills and expertise.
  • Great Benefits:
    Birthday leave, Take 4 get 5 leave, Corporate Volunteering Days and Fundraising matching, reimbursement for financial planning, and more
  • Collaborative Team
    : Work in a supportive, collaborative environment where your ideas and contributions are valued.
  • Competitive Compensation
    : We offer a competitive salary package based on experience, with opportunities for performance-based rewards.

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