Senior Account Manager

6 hours ago

Sydney, New South Wales, Australia Metropolis Agency Full time

Are you an experienced agency Account Manager, or an established Senior Account Manager ready for your next challenge? Come and join our dynamic, integrated agency in Sydney's CBD.

We are a marketing consultancy for the property industry who treat our client's business like it's our own. As
Senior Account Manager
, you'll lead day-to-day communication with one of our top commercial property clients, oversee property marketing campaign delivery, and play a key role in driving marketing initiatives alongside the Account Director.

This is an exceptional opportunity for someone with strong media and client management experience who's ready to lead campaigns, build trusted relationships, and mentor junior team members.

Key responsibilities:

  • Lead daily client communication, ensuring responses are timely, solutions-focused and commercially sound
  • Oversee all aspects of campaign execution, including media bookings, pagination, artwork approvals, dispatch and supplier coordination
  • Manage workflow across the Account Manager and Account Coordinator to ensure deadlines are met and work is delivered accurately
  • Brief digital campaigns to our performance team and share insights and results back to clients
  • Maintain strong knowledge of our campaign management software (CampaignXpress) and triage all client requests through Zendesk
  • Support the Account Director with strategic marketing initiatives, quarterly reviews, presentations and project-based campaigns
  • Build strong relationships with clients, supplier partners and internal teams, representing the agency with confidence and professionalism
  • Troubleshoot campaign or supplier issues to ensure smooth delivery, on time and on budget
  • Identify organic growth opportunities and contribute to improved processes and efficiencies across the team

Our ideal person:

  • Has 2-3+ years' experience in media, agency account management or property marketing
  • Is a confident communicator who builds rapport quickly
  • Has exceptionally high attention to detail and thrives in a fast-paced environment
  • Is commercially minded and highly organised
  • Enjoys mentoring junior team members and contributing to a positive team culture

If you're still reading, get ready for the best part - our agency offers some fantastic perks, including
Summer Fridays
where we finish at 2pm on Fridays throughout Dec–Feb,
free coffees
every day at a nearby café, an
outstanding employee recognition program
, and plenty of opportunities for professional growth and development

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