Senior Business Analyst, Portfolio Management

Are you a seasoned Senior Business Analyst with a passion for driving impactful change and delivering high-quality business and technical outcomes? We're looking for someone just like you to join our collaborative team and play a key role in delivering transformation across our portfolio of strategic projects.

As a Senior Business Analyst , you'll work closely with Project Managers, senior leaders, and cross-functional squads to define, document, and deliver business and technical requirements through all phases of the project lifecycle. Your role will be pivotal in facilitating workshops, producing high-quality documentation, coordinating with stakeholders, and contributing to a culture of continuous improvement.

About the Role

In this role, you will assist as a team player across a range of other project activities, including preparation of reports and briefs for Senior leadership consumption and decision making, coordinating resources, and other activities. This helps to balance the workload within the Portfolio and Squad teams, grow new skills and meet a culture of teamwork and collaboration. You will facilitate workshops for the business and technical requirements generated, gather feedback, adjust as required and obtain formal sign off from senior leadership and Sponsors, and other stakeholders as required.

You will be experienced in delivering quality documentation for both Business Requirements and their corresponding Functional Specifications (Technical Requirements) as well as screen flows, all at a high level of quality. You will be focused on delivering through appropriate standards and Practices within agreed scope , budget and timelines.

You will be experienced in working in team/collaborative environments, have strong interpersonal skills, be able to build strong relationships, work with a variety of stakeholders and understand how to work Ambiguity at times. Working with the Portfolio Manager, you will also identify and implement ways to continually improve the operation of your role to support other activities across the Portfolio, Squads and functional area.

Location: Melbourne or Parramatta based | 12 months Fixed term contract

What You'll Be Doing:

• Define Business Problems & Requirements: Lead the investigation of business problems, gathering technical and non-technical information to define detailed business and technical requirements.
• Elicit and Document Stakeholder Needs: Identify stakeholders and facilitate workshops to capture, validate, and document business needs, priorities, use cases, and system requirements.
• Requirements Traceability & Quality Assurance: Ensure strong traceability between business/technical requirements through development and testing, supporting defect investigation and test documentation in collaboration with QA and PMs.
• Process & System Analysis: Analyse data, impacted systems, and customer experiences to validate requirements, identify change points, and drive process improvement opportunities.
• Business Process Modelling & Creative Problem Solving: Model processes and apply creative thinking to solve business challenges, ensuring clear and concise documentation of outcomes.
• Team Leadership & Mentorship: Provide coaching and guidance to team members on complex issues, fostering long-term capability growth and adherence to best-practice BA methodologies.
• Stakeholder Engagement & Communication: Build strong, professional relationships with cross-functional teams and senior stakeholders, demonstrating leadership in facilitation, collaboration, and communication.
• RAID & Reporting Management: Lead RAID (Risks, Assumptions, Issues, Dependencies) management practices and support decision-making with impactful dashboards, reports, and insights.

What You Bring:

• 5+ years experience as a Technical Business Analyst covering both Business Requirements and Technical Requirements
• Strong background in both business and technical requirements gathering
• Experience in Agile environments and project delivery frameworks
• Proficiency in tools like JIRA, ServiceNow, SharePoint, and Microsoft 365 suite
• Skilled in stakeholder management and presenting to senior leadership
• Strong analytical, documentation, and facilitation skills
• Familiarity with project management fundamentals
• A team-first mindset and ability to thrive in ambiguity
• Experience writing procedures and documenting processes.
  Strong testing exposure would be highly advantageous

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
  Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.