Business Support Officer

Company description:

With over 35 years of industry experience, McKenzie Group Consulting is one of Australia's most trusted leaders in Building Surveying, Accessibility, and Compliance Management. Founded in Melbourne, we've grown into a national consultancy with offices in Adelaide, Brisbane, Canberra, Geelong, Gold Coast, Melbourne, Perth, and Sydney—delivering consistent service and local expertise across the country.

As part of the Bureau Veritas Group, a global leader in Testing, Inspection, and Certification, we bring a proactive, full-circle approach to service delivery that supports some of Australia's most complex and high-profile construction projects. Our team of over 120 professionals works across a wide range of sectors, delivering trusted expertise and consistent outcomes nationwide.

About the role:

We are seeking an agile Business Support Officer, with strong administration experience to join our Operations Support Team. In this role, you will be an all‑rounder who manages project administration, supporting the Technical team to deliver successful outcomes. You'll provide clarity and confidence to managers by coordinating deadlines, ensuring effective communication, and managing legislative requirements. Alongside project support, you'll handle key office administration tasks, bringing exceptional attention to detail and organisational skills to every aspect of the role. This is an exciting opportunity for a proactive professional who thrives on structure, stakeholder engagement, and helping projects run smoothly.

Some key tasks are:

• Accurate data entry in all databases in conjunction with file/document management system in accordance with quality processes.
• Ensure all client correspondence/liaison is conducted in a professional and effective manner, through all forms of communication.
• Assist with the development of clear written procedures to meet project and company workflow objectives and provide training to fellow team members.
• Assist in the production of high-quality project support including processing Certificates, Reports, local authority lodgements and any other legislative documents across all states.
• Process project registration requests and action database searches to obtain all relevant information to complete project setup.
• Consistently manage own workload for completion of allocated tasks with a high level of organisation and accuracy to ensure deadlines are met. Communicate to clients and management of any anticipated delays.

What we are looking for:

• Relevant administration experience in a fast‑paced office environment
• High‑level proficiency in Microsoft Office Suite applications
• Ability to quickly learn new tools and technologies
• Strong work ethic and positive attitude and excellent communication skills
• Ability to thrive in a collaborative, fast‑paced environment
• Responsiveness to change and willingness to learn
• Exceptional attention to detail with the ability to follow up on targets and deadlines

The benefits to working at us:

We offer a competitive salary, work/life balance, and a clear pathway to career progression in a leading global organisation, along with:

• Regular social committee events
• Exposure to diverse projects across commercial sectors
• Fantastic training and development opportunities, including annual career planning reviews
• Access to health and wellbeing platform benefits
• Discounted health insurance with Bupa

Apply now to join McKenzie Group - a Bureau Veritas Group and help us create a brighter future for our next generations, and shape a modern society for us all.

Job description:

About the role:

We are seeking an agile Business Support Officer, with strong administration experience to join our Operations Support Team. In this role, you will be an all‑rounder who manages project administration, supporting the Technical team to deliver successful outcomes. You'll provide clarity and confidence to managers by coordinating deadlines, ensuring effective communication, and managing legislative requirements. Alongside project support, you'll handle key office administration tasks, bringing exceptional attention to detail and organisational skills to every aspect of the role. This is an exciting opportunity for a proactive professional who thrives on structure, stakeholder engagement, and helping projects run smoothly.

Some key tasks are:

• Accurate data entry in all databases in conjunction with file/document management system in accordance with quality processes.
• Ensure all client correspondence/liaison is conducted in a professional and effective manner, through all forms of communication.
• Assist with the development of clear written procedures to meet project and company workflow objectives and provide training to fellow team members.
• Assist in the production of high-quality project support including processing Certificates, Reports, local authority lodgements and any other legislative documents across all states.
• Process project registration requests and action database searches to obtain all relevant information to complete project setup.
• Consistently manage own workload for completion of allocated tasks with a high level of organisation and accuracy to ensure deadlines are met. Communicate to clients and management of any anticipated delays.

What we are looking for:

• Relevant administration experience in a fast‑paced office environment
• High‑level proficiency in Microsoft Office Suite applications
• Ability to quickly learn new tools and technologies
• Strong work ethic and positive attitude and excellent communication skills
• Ability to thrive in a collaborative, fast‑paced environment
• Responsiveness to change and willingness to learn
• Exceptional attention to detail with the ability to follow up on targets and deadlines

Profile description:

The benefits to working at us:

We offer a competitive salary, work/life balance, and a clear pathway to career progression in a leading global organisation, along with:

• Regular social committee events
• Exposure to diverse projects across commercial sectors
• Fantastic training and development opportunities, including annual career planning reviews
• Access to health and wellbeing platform benefits
• Discounted health insurance with Bupa

Apply now to join McKenzie Group - a Bureau Veritas Group and help us create a brighter future for our next generations, and shape a modern society for us all.

We offer:

With over 35 years of industry experience, McKenzie Group Consulting is one of Australia's most trusted leaders in Building Surveying, Accessibility, and Compliance Management. Founded in Melbourne, we've grown into a national consultancy with offices in Adelaide, Brisbane, Canberra, Geelong, Gold Coast, Melbourne, Perth, and Sydney—delivering consistent service and local expertise across the country.

As part of the Bureau Veritas Group, a global leader in Testing, Inspection, and Certification, we bring a proactive, full-circle approach to service delivery that supports some of Australia's most complex and high-profile construction projects. Our team of over 120 professionals works across a wide range of sectors, delivering trusted expertise and consistent outcomes nationwide.

About the role:

We are seeking an agile Business Support Officer, with strong administration experience to join our Operations Support Team. In this role, you will be an all‑rounder who manages project administration, supporting the Technical team to deliver successful outcomes. You'll provide clarity and confidence to managers by coordinating deadlines, ensuring effective communication, and managing legislative requirements. Alongside project support, you'll handle key office administration tasks, bringing exceptional attention to detail and organisational skills to every aspect of the role. This is an exciting opportunity for a proactive professional who thrives on structure, stakeholder engagement, and helping projects run smoothly.

Some key tasks are:

• Accurate data entry in all databases in conjunction with file/document management system in accordance with quality processes.
• Ensure all client correspondence/liaison is conducted in a professional and effective manner, through all forms of communication.
• Assist with the development of clear written procedures to meet project and company workflow objectives and provide training to fellow team members.
• Assist in the production of high-quality project support including processing Certificates, Reports, local authority lodgements and any other legislative documents across all states.
• Process project registration requests and action database searches to obtain all relevant information to complete project setup.
• Consistently manage own workload for completion of allocated tasks with a high level of organisation and accuracy to ensure deadlines are met. Communicate to clients and management of any anticipated delays.

What we are looking for:

• Relevant administration experience in a fast‑paced office environment
• High‑level proficiency in Microsoft Office Suite applications
• Ability to quickly learn new tools and technologies
• Strong work ethic and positive attitude and excellent communication skills
• Ability to thrive in a collaborative, fast‑paced environment
• Responsiveness to change and willingness to learn
• Exceptional attention to detail with the ability to follow up on targets and deadlines

The benefits to working at us:

We offer a competitive salary, work/life balance, and a clear pathway to career progression in a leading global organisation, along with:

• Regular social committee events
• Exposure to diverse projects across commercial sectors
• Fantastic training and development opportunities, including annual career planning reviews
• Access to health and wellbeing platform benefits
• Discounted health insurance with Bupa

Apply now to join McKenzie Group - a Bureau Veritas Group and help us create a brighter future for our next generations, and shape a modern society for us all.