Current jobs related to Customer Service Consultant - Sydney, New South Wales - Lotus People
-
Customer Service Consultant
2 weeks ago
Sydney, New South Wales, Australia Robert Half Full timeSeeking a Customer Service Consultant to join a growing Memberships organisation, offering a fantastic array of benefits and hybrid workingOur client, a Memberships organisation, offering an excellent range of benefits, is seeking a Customer Service Consultant to join their busy team and support with providing a high level of customer service, administration...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Service Officer****Grade**:Clerk Grade 5/6**Employment Type**:Multiple temporary dates (up to 18 months)**Location**:Gosford**Applications Close**: Monday 16th September 2024 [at 9:59am]**This role sits within the NSW Fair Trading Division in the Long Service Corporation team*******About the team**Fair Trading and Regulatory Services works across...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Service Officer - multiple opportunities (Ongoing)****Grade**: Clerk 5/6**Duration**: Multiple ongoing opportunities**Closing Date**: 9:59AM Monday 19 May 2025**Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available.The Long Service Corporation (LSC) manages portable long service schemes for the...
-
Customer Service Consultant
1 week ago
Sydney, New South Wales, Australia Ipa Personnel Services Full timeOur client is a large company, with products designed to solve common noise and vibration problems found in industries such as construction, transport and residential environments.In this **Customer Service Consultant** role, you will be joining the team located in Girraween. The Customer Service Consultant will be required to report to the Customer Service...
-
Customer Service Consultant
2 weeks ago
Sydney, New South Wales, Australia Impel Management Pty Ltd Full timeCustomer service consultant for a leading financial services company- Full time permanent opportunity based in Sydney CBD- Monday - Friday working hours. Flexible working on offerOur client is a leading financial services company based in Sydney. They are seeking a highly motivated and customer-focused individual to join the team as a Customer Service...
-
Customer Service Consultant
2 weeks ago
Sydney, New South Wales, Australia Telstra Full timeAn excellent opportunity has become available for a highly motivated and passionate Customer Service Consultant to join the Defence Customer Assurance Operations Team.**The opportunity**:The Customer Service Consultant will fulfil and resolve requests raised by Defence customers by answering all inbound calls, action all Incident, Service Request and Change...
-
Customer Service Consultant
2 weeks ago
Sydney, New South Wales, Australia Aston Carter Full time**Job Snapshot**:**Location**:- Sydney CBD**Work Type**:- Contract**Category**:- Admin/Customer Service**Job ID**:- 540817**Job Summary**:- seeking multiple Customer Service Consultants for our client that is a global leader in the Financia- Located in St Leonards, you will have the opportunity to work with a highly talented team.- Mandarin and Cantonese...
-
Customer Services Consultant
2 weeks ago
Sydney, New South Wales, Australia Medilaw Full timeCompany DescriptionMedilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant****Job Description**:**Key responsibilities will include**:- Being a primary point of contact for all incoming enquiries.- Coordinating specialist Independent Medical Examinations through our network of...
Customer Service Consultant
2 weeks ago
ABOUT THE COMPANY
This is a life insurance company that's doing things differently. In a short time, they've grown into a market leader known for their speed, simplicity, and people-first mindset. With a flat structure and startup energy, they pride themselves on being transparent, collaborative and customer obsessed. Their culture is everything - and they only hire people who live and breathe it. Think high performance without the ego, and flexibility without compromise.
ABOUT THE ROLE
As a Sales and Service Consultant, you'll play a key part in helping customers navigate life insurance with ease. From guiding them through applications to handling service queries and tele-underwriting calls, you'll be the friendly voice delivering an industry-best experience. You'll work closely with teams across underwriting, operations, and product – all while helping build a better, simpler way of doing insurance.
*DUTIES*
- Deliver exceptional customer experiences via phone and email
- Complete customer applications over the phone, building trust and rapport
- Conduct tele-underwriting interviews to gather risk-related information
- Accurately process new applications and customer service requests
- Identify service improvements and support operational efficiencies
- Collaborate with internal stakeholders and distribution partners
*SKILLS & EXPERIENCE*
- 2+ years in a similar sales or service role
- Strong phone-based communication and relationship-building skills
- Proven ability to balance compliance with commercial outcomes
- A service-first attitude with the confidence to guide and influence
- Excellent attention to detail and administrative accuracy
- Knowledge of call centre systems and life insurance products (desirable)
- RG146 certification or willingness to obtain (advantageous)
BENEFITS
- Lovely, modern offices in the Sydney CBD with immaculate views
- WFH flexibility 3 days a week, with additional flexibility benefits
- Enjoy a day off every month
- Collaborative, passionate and down-to-earth team
- Sociable work environment with a team that takes pride in their vibrant workplace culture
- Career growth opportunities within an award-winning organisation.
- Regular social events and team outings
- Offices offering free snacks and drinks and an open social space
OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.
Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted
candidates will then proceed to a virtual interview with the consultant managing the role.
Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.
Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.
