Area Operations Manager

The Y Queensland stand together with all people regardless of age, gender, ethnicity or belief.

YMCA Outside School Hours Care (OSHC) provides fun, stimulating and safe care for primary and secondary school children before and after school. At OSHC, children have the opportunity to participate in cooking, sport, music, art, dance and so much more.

We are seeking an Area Operations Manager to join the team on a full-time basis as part of our Outside School Hours Care (OSHC) Service Management Team. In the role of Area Operations Manager, you will be responsible for providing appropriate support and supervision to the OSHC Coordinators and Assistant Coordinators across our Gold Coast and Ipswich services. You will work closely with the OSHC Manager and Regional Manager to support the OSHC Coordinators to undertake business, staff management and operational functions.

Key Responsibilities:

• Ensuring each OSHC service within your zone maintains a high-quality care environment with an emphasis on inclusion and in accordance with the national regulations;
• Ensuring financial requirements are met and services operate within budget;
• Ensuring all services meet compliance requirements and standards in accordance with regulations;
• Managing and developing Coordinators and Assistant Coordinators at each service to build strong and collaborative teams and workplaces that are consistent with YMCA's values, honesty, respect, caring and responsibility
• Ensuring the services and all staff meet standards of personal and professional development;
• Providing management support, coaching and training to teams within your zone;
• Completing administration functions of the role.

About You

• A diploma qualification in Children's Services, Community, Teaching, Disability or equivalent and/or relevant experience;
• Demonstrated minimum experience of five (5) years in the management and delivery of high quality OSHC children's services;
• Demonstrated understanding of the risks associated with delivering child related services and the ability to identify opportunities to minimize risk and ensure legal and regulatory obligations are met and services remain compliant;
• Sound knowledge and understanding of applicable Legislation, Education and Care National Regulations, National Quality Framework, Family Assistance Law and Industry Standards;
• Excellent written and verbal communication skills including experience in writing reports and proposals;
• Demonstrated staff leadership and management experience including the ability to develop and engage staff;
• Demonstrated budget and financial management skills;
• Effective time management, prioritization and problem-solving skills;
• An ability to work independently as well as in a team environment, coupled with the ability to achieve collaboration between stakeholders and manage group interactions effectively;
• Computer competency in utilising child care management software and MS Office;
• Current certification for First Aid, CPR, Asthma Management and Anaphylaxis Management;
• Current valid driver's licence;
• Currently possess, or be willing to obtain, a positive notice Blue Card

What we can offer

• Competitive salary + vehicle + devices
• Excellent support network with marketing, accounts, operations, safeguarding and other departments
• Discounts for all Y OSHC Services and Day Care Facilities
• Discounted products and services through our benefit programs
• Free gym membership which includes our very cool fitness classes
• Opportunity to participate in and give back to Y programs
• Counselling Employee Assistance Program

Interested? Apply now

To apply, please submit your cover letter and resume, detailing how your experience meets the selection criteria for the position.

Our Commitment

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles. To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:

The YMCA is an equal opportunity employer and is committed to safeguarding children and young people