Quality & Patient Safety Manager

3 days ago


Mid North Coast NSW, Australia NSW Health Full time $80,000 - $120,000 per year

Employment Type: Permanent Part Time

Position Classification: Health Manger Level 3

Remuneration: $ $72.84 per hour plus superannuation

Hours Per Week: 24

Requisition ID: REQ612592

Location: Negotiable

Applications Close: 28 October :59pm

About the opportunity

Join NSW Health Pathology's Clinical Governance team, a statewide service dedicated to ensuring the highest standards in quality and patient safety across New South Wales. We are currently seeking a Quality and Patient Safety Manager to focus on the Northern NSW Local Health District and Mid North Coast Local Health District regions. This 24-hour per week position offers the opportunity to contribute to impactful healthcare initiatives within these vibrant communities.

Applicants must be located near the Mid North Coast (MNC) or Northern NSW Local Health District (NSSWLHD) to effectively support these areas. As part of a dynamic and geographically diverse team, you will play a key role in maintaining clinical excellence and enhancing patient outcomes across multiple sites. Join us and help drive continuous improvement in healthcare quality and safety.

What we can offer you

  • Generous salary packaging options and other fringe benefits
  • Corporate wellbeing programs, including the Fitness Passport
  • Learning and development opportunities, including in-house training with RTO My Health Learning

What you'll be doing

Lead, facilitate and co-ordinate the planning, implementation and evaluation of all aspects of patient safety, quality improvement and assurance guided by the NSWHP Clinical Governance Framework and associated Operational Plan for NSWHP.

  • Bachelor Degree of Medical Science and/or significant experience as a senior quality officer or manager working in a multidisciplinary NATA or other relevant accredited laboratory
  • Demonstrated sound knowledge and/or experience of a broad range of quality management systems used to review and monitor an organisation's performance
  • Demonstrated experience in developing and managing liaison and working relationships with internal and external customers at all levels, consumer groups, community members as well as suppliers of products and services, and experience in managing a team of health professionals
  • Excellent oral and written communication skills and proficiency in systems such as the Laboratory Information Management System and MS office suite of programs
  • Demonstrated ability to develop, interpret and evaluate policies, procedures, standards and guidelines
  • Demonstrated ability to implement, evaluate, analyse, monitor and report on clinical safety and quality assurance and improvement initiatives
  • Current unencumbered Class C driver's license and ability to travel as required.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Cain Byrnes on

Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases

This is a Category A position. All Category A applicants must read and understands NSW Health Policy Directive PD2024_015 Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases. All recruits must agree to comply with the requirements outlined in this policy. All recruits must provide evidence against specified diseases and comply with the requirements of this policy at their own cost prior to appointment.

New to NSW Health Pathology?

The preferred candidate may be required to undergo a functional assessment prior to appointment.

Working Rights

This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa

Talent Pool

If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future temporary and casual vacancies.

Our Commitment to Diversity and Inclusion

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity



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