Senior Manager- Digital Optimisation and Personalisation

13 hours ago


Greater Melbourne Area, Australia Tabcorp Full time $120,000 - $180,000 per year

Shape the customer experience. Lead the digital future.

At Tabcorp, we're transforming how Australians engage with entertainment. For our Marketing, Digital, Brand and PR teams, that means putting customers at the centre of every decision, and evolving with them.

We're not just building campaigns. We're crafting nationwide experiences that connect, inspire, and deliver. We're looking for strategic thinkers, digital innovators, and customer champions who want to lead the market and make every moment count.

Game to join us?

What You'll Do
As
Senior Manager - Digital Optimisation and Personalisation,
you will lead a small team (5) as well as Tabcorp's 24/7 omni-channel personalisation strategy across web, app, and retail digital POS. Leading the Digital Optimisation & Personalisation Team, you'll connect our wagering and product roadmaps with the sporting calendar to deliver timely, relevant, and continuously improving customer experiences, underpinned by an analytical test-and-learn approach.

You'll be the go-to expert in leveraging Adobe's digital experience stack to create tailored, data-driven journeys that reflect our brand, meet customer needs, and align with Tabcorp's strategic goals.

This Role Is Required To Work Tuesday To Saturday.

  • Manage and optimise digital content across Tabcorp's web, app and retail digital signage, ensuring relevance, accuracy, and performance.
  • Lead the development and execution of personalisation strategies and projects that enhance user experience and drive engagement.
  • Build, test, and iterate personalised experiences using Adobe Target, collaborating with cross-functional teams to deliver impactful outcomes.
  • Analyse performance data to uncover trends, test hypotheses, and inform ongoing optimisation efforts.
  • Partner with Marketing, Product, Trading, and Technology teams to ensure content and personalisation efforts align with broader business objectives.
  • Maintain consistency in brand voice, tone, and messaging across all digital touchpoints.
  • Stay ahead of digital publishing trends, emerging technologies, and best practices to continuously evolve Tabcorp's digital experience.
  • Define and report on key performance indicators (KPIs), providing actionable insights to stakeholders.
  • Ensure high standards of quality, accuracy, and compliance across all content and personalisation initiatives.

What You'll Bring

  • Proven experience in digital publishing, content management, and personalisation within a complex digital ecosystem.
  • Deep expertise in the Adobe Experience Cloud – particularly Adobe Target, Adobe Analytics, and Adobe Experience Manager (AEM).
  • Strong analytical skills with the ability to translate data into actionable insights and decisions.
  • Excellent communication and stakeholder engagement capabilities.
  • A passion for innovation, experimentation, and customer-centric thinking.
  • Ability to manage multiple priorities in a fast-paced, agile environment.
  • Strategic execution skills – turning vision into measurable outcomes.
  • A digital-first mindset.

This is your chance to lead the digital customer experience for one of Australia's most iconic brands.

What You'll Get

  • Extra leave options including 5 bonus days annually, cultural and volunteer leave, and 18 weeks of parental leave.
  • Access to corporate discounts and our leading health and wellbeing app.
  • Monthly social events, competitions, awards, and free tickets to entertainment experiences.

About Us
Tabcorp is Australia's leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we're proud to shape our industry for the better.

Apply Now
Now is the time to join Tabcorp The start of a new, exciting chapter in our long history. We have a dynamic, CEO in Gillon McLachlan and we're building a winning culture by bringing our office-based teams together onsite every day. We value flexibility - like adjusting start or finish times or working remotely when required – however we believe being together is key to our success.

We're committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

  • foster a respectful and inclusive working environment within your team;
  • support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via

should you require any accommodations or adjustments to ensure your full participation in our recruitment process.
Tabcorp is a 'Circle Back Initiative' employer – we commit to respond to every applicant.



  • Melbourne, Victoria, Australia Bendigo Bank Full time

    Digital Optimisation and Personalisation ManagerJoin to apply for the Digital Optimisation and Personalisation Manager role at Bendigo BankWe're looking for someone who is equally passionate about data driven experimentation, personalisation, digital experiences and leadership. Our Brand, Marketing and Communications (BMC) division shapes the brand and...


  • Melbourne, Victoria, Australia Bendigo Bank Full time

    Digital Optimisation and Personalisation ManagerJoin to apply for the Digital Optimisation and Personalisation Manager role at Bendigo BankWe're looking for someone who is equally passionate about data driven experimentation, personalisation, digital experiences and leadership. Our Brand, Marketing and Communications (BMC) division shapes the brand and...

  • Digital Optimisation

    17 hours ago


    Greater Melbourne Area, Australia Tabcorp Full time $80,000 - $120,000 per year

    Make every customer moment count.At Tabcorp, we're on a mission to put customers at the heart of everything we do. For our Marketing, Digital, Brand and PR teams, that means evolving with them, anticipating needs, personalising experiences, and delivering campaigns that resonate nationwide.We don't just hire experts. We hireinnovatorsandproblem-solverswho...


  • Melbourne City Centre, Australia NAB Full time

    Consultant, Personalisation - Job number: 798161 - Primary position location: VIC- Melbourne CBD - Category: Data & Analytics - Category: Digital & Innovation - Work type: Permanent Full time - Closing at: Feb 7 2025 at 05:00 AEDT **Favourite** - **Bring your experience in personalisation, data and analytics to this exciting new role**: - **Drive world...


  • Greater Adelaide SA, Australia The University of Adelaide Full time

    **(HEO8) $110,291 - $123,734 per annum plus an employer contribution of 17% superannuation applies.** **Fixed-term, full-time position available for 14 months!** **The Performance and Optimisation Manager will be responsible for driving a culture of excellence across digital performance and experience.** The Performance and Optimisation Manager leads the...


  • Melbourne, Australia Bupa Full time

    **Be at the heart of our brave new digital world!** We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do. This means you’ll be at the heart of finding better ways to...


  • Melbourne, Victoria, Australia Telstra Full time $120,000 - $180,000 per year

    Focus of the roleThis role is a strategic and hands-on leadership position focused on driving innovation and operational excellence across Telstra's digital ecosystem. The Senior Digital Intelligence Specialist will shape the evolution of digital identity, AI/ML model lifecycle, experimentation frameworks, and search strategies to deliver hyper-personalised,...


  • Melbourne, Victoria, Australia Telstra Full time $120,000 - $180,000 per year

    Employment TypePermanentClosing Date15 Sept :59pmJob TitleDigital Intelligence Senior SpecialistJob SummaryJob DescriptionFocus of the role This role is a strategic and hands-on leadership position focused on driving innovation and operational excellence across Telstra's digital ecosystem. The Senior Digital Intelligence Specialist will shape the evolution...


  • Melbourne, Victoria, Australia Aware Super Full time

    Join to apply for the Digital Optimisation Specialist - Acquisition role at Aware Super2 days ago Be among the first 25 applicantsJoin to apply for the Digital Optimisation Specialist - Acquisition role at Aware SuperGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Aware SuperYour SUPER career starts hereAs one...


  • Greater Perth Area, Australia Alinta Energy Full time $120,000 - $180,000 per year

    Permanent full-time role based in Perth or MelbourneSuits an experienced digital product manager passionate about digital growthAttractive hybrid work model | Energy Discounts |Career Growth OpportunitiesAlinta Energy is one of Australia's biggest energy retailers, generators and developers with over 1.1 million customers. Australia's energy system is...