Healthcare Security Officer

About the role

This casual role as a Healthcare Security Officer with Global Protection Security Pty Ltd will see you provide a high level of security and safety services to hospitals, medical clinics and other healthcare facilities across the Perth Metropolitan Area and the Regional areas of Western Australia. As a key member of our team, you will play a vital part in ensuring the wellbeing and protection of patients, staff and visitors.

What you'll be doing

• Conduct regular patrols to deter and identify potential security threats.
• Perform security screenings of individuals and their belongings.
• Collaborate with healthcare personnel to maintain a secure setting.
• Monitor patients with various mental health concerns.
• Serve as the first responder to incidents and emergencies.
• Apply control and restraint techniques when necessary.
• Accurately document and report incidents in line with company and healthcare policies.
• Maintain physical fitness to effectively perform duties during 12-hour shifts.
• Manage situations involving patients with sensitive mental health issues, such as substance abuse, aggression, or self-harm.

Selection Criteria:

• Certificate II in Security Operations.
• Minimum of two years Healthcare-specific security experience is essential for this role.
• Exceptional verbal and non-verbal communication skills, including active listening, conflict resolution, empathy, and de-escalation techniques in high-pressure situations.
• Strong written communication skills, with the ability to produce clear and comprehensive reports.
• Ability to work independently and as part of a team.
• Experience interacting with individuals from diverse cultural backgrounds, those with mental health issues, and people with disabilities.

Required Skills and Qualifications:

• Valid WA Security Officer licence.
• Current First Aid and CPR certification.
• Full working rights in Australia.
• Working With Children Check (or willingness to obtain).
• Infection Control Training (or willingness to obtain).
• Vaccination history or serology evidence of immunity (or willingness to obtain).
• Proficiency in self-defence techniques.
• Demonstrated physical fitness.
• Understanding of healthcare regulations and patient confidentiality.
• Excellent communication skills, essential for patient interactions, including proficiency in de-escalation techniques.

Training and Development:

Successful candidates will have the opportunity to receive:

• Aggression Prevention and Intervention (API) Training.
• Control and Restraint Training.
• Hospital Induction.

Benefits of Joining Global Protection Security:

• Flexible scheduling for ad-hoc assignments.
• Opportunities for career advancement and professional development.
• Fulfilling work in a mission-driven environment.
• Contributing to the well-being of patients and healthcare professionals.

Application Process:

Applicants should submit a cover letter and a detailed resume that accurately reflect their suitability and relevant experience. All candidates must complete a job application form with their pertinent documents. Suitable candidates will be contacted by our recruitment team to discuss their experience, skills, and availability for day or night shifts. If deemed suitable, you will be required to complete an aptitude test assessing your written communication and mathematical abilities. You may also be considered for other opportunities, including crowd control and corporate patrolling positions located in Perth and Southwest areas.

References:

If selected, you will be required to provide at least two work-related references, preferably from a current or recent supervisor/manager.

Take this opportunity to make a meaningful impact and contribute to the safety and well-being of patients and staff. Join us in our mission to ensure a secure environment for healthcare excellence