Backend Tech Lead

About Zeller
At Zeller, we're champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we're hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a supportive and high performing team to inspire change in the outdated banking solutions. If you are passionate about innovation, thrive in dynamic environments, embrace new possibilities, hate bureaucracy, and can't think of anything more exciting than evolving the status-quo, then read on to learn more. 
Lead the team building next-gen payment systems at massive scale
Join Zeller's growing engineering team of 150 as a backend focussed Tech Lead  combining hands-on technical contribution with people leadership. You'll manage a growing multi-region team of 4-9 engineers while taking ownership of the backend systems powering Zeller's terminal and ecommerce platforms.
Leading your team from the front and staying deeply technical as a player-coach, this role offers the opportunity for high impact technical leadership with formal people management responsibilities.

About the team
Zeller's Payments BFF team builds the customer-facing APIs and systems that enable millions of payments to Australian businesses each month. Working with product managers, designers and other engineering groups, your new backend team is building and scaling some of Zeller's core product areas like terminal and ecommerce payments, settlements and more. What You'll Do: Technical Leadership & System Ownership

• Drive architectural solutions collaboratively with your team and engineering leadership, to build and scale Zeller's payments platform
• Write production code regularly as a core contributor while maintaining oversight of your team's technical deliverables
• Own operational excellence for your team's systems including monitoring, incident response, and reliability improvements
• Champion modern development practices including active use of LLMs within your team and the adoption of technical practices at Zeller
• Lead and a team of 4-9 software engineers, identifying skill gaps, managing personal development plans and fostering a positive culture of learning, ownership, and psychological safety
• Partner closely with product managers as joint owners of your product success, contributing technical and delivery insight to shape what gets built

What We're Looking For

• You have owned backend systems and scaled customer facing platforms
• You have coached software engineers and have driven a team's capability uplift through mentorship and personal example
• You have worked in product-driven companies and have a track record of driving pace and delivery
• You are experienced in backend system design and demonstrate well reasoned, rational decision making with the ability to navigate between detail and broader context
• You have exceptional written and verbal communication and can move from a conversation with non-technical stakeholders to reframing a project into detailed designs requirements for your engineering teamYou have a strong self-learning drive and are actively using and adapting your workflows to incorporate generative AI tools
• Prior experience with payment acquiring systems is highly valued

Technical Background
You should be comfortable writing production Typescript code, but experience with our full tech-stack is not an expectation. Some tools we use - A serverless, event driven system architecture built on AWS - AWS Lambda, Event Bridge, API Gateway, SQS - Relational and NoSQL datastores including Aurora Postgres and DynamoDB - Application monitoring tools including CloudTrail, X-Ray, Datadog - A rigorous approach to continuous integration and system correctness that includes infrastructure as code (CDK, Terraform), and high coverage of unit, integration, and system tests built with Github Actions

How we work
At Zeller, we thrive on the energy and fast pace that comes from in-person collaboration and this role is based in our Melbourne CBD office with a general expectation of 4 days on-site per week with an option of 1 day WFH.

Like the rest of the team, you'll benefit from
A competitive salary package, including equity; A balanced, progressive, and supportive work environment; Excellent parental leave and other leave entitlements; A fantastic office environment; Endless learning and development opportunities; Plenty of fun and social opportunities - we love to come together as a team; An ability to influence and shape the future of Zeller as our company scales both domestically and globally; Being part of one of Australia's most exciting scale-ups.
At Zeller, we celebrate diverse perspectives and experiences, and strongly encourage people of all backgrounds and identities to apply to join our team.
We want you to be able to show up at your best during the recruitment process. Please, let us know if you require any accommodations during your interview process with us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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