UI/UX Designer

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

NCS Australia is seeking a skilled
UX/UI Designer
to join a 3-month contract supporting a major healthcare transformation initiative. This role involves leading human-centred design activities, conducting in-depth user research, and translating insights into actionable design artefacts. You'll facilitate workshops with diverse stakeholders, including clinicians and executives, and help shape digital experiences that improve operational and clinical outcomes.

The successful candidate will be comfortable working in hybrid environments, collaborating with cross-disciplinary teams, and contributing to Agile delivery cycles. You'll be designing dashboards, workflow tools, and data visualisations that support decision-making and enhance usability across complex healthcare systems.

Qualifications

• Experience in
  UX/UI design
  , ideally within healthcare or complex service environments
• Strong
  facilitation skills
  for discovery and co-design workshops
• Proficiency in
  user research
  methods including interviews and usability testing
• Ability to create
  empathy maps
  ,
  personas
  , and
  service blueprints
• Skilled in
  wireframing and prototyping
  within branding and accessibility frameworks
• Solid understanding of
  information architecture
  across multi-level systems
• Ability to communicate complex concepts through
  visual storytelling
• Comfortable working in
  Agile teams
  and hybrid collaboration environments

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks