Quality and Compliance Officer- temporary 12 month parental leave

7 hours ago

Nowra, New South Wales, Australia South Coast Medical Service Aboriginal Corporation Full time $60,000 - $90,000 per year

South Coast Medical Service Aboriginal Corporation is a not-for-profit Aboriginal Community Controlled Health Organisation, providing Health and Wellbeing and relevant services to the Aboriginal and Torres Strait Islander people in the Shoalhaven area.

THE ROLE

The Quality and Compliance Officer works within the Quality, Compliance and Reporting team and in consultation with staff across all SCMSAC Sections/Programs, to establish and maintain an integrated quality and compliance management system.

The role is responsible for coordinating and facilitating service accreditations and supporting compliance with work health and safety legislation, with a strong focus on continuous improvement.

Please note that applications for this position will close at 5pm on Thursday 13th November 2025.

To Apply:

Please submit your resume along with a cover letter that addresses the essential criteria listed below.  Applications that do not include all required documentation will not be considered.

ESSENTIAL CRITERIA:

  • Relevant tertiary qualifications, with a minimum of two years' experience in a similar role.
  • Experience with accreditation processes.
  • Demonstrated computer proficiency, including the use of all Microsoft Office applications and client record and data management systems.
  • Ability to learn new technology including data analysis and reporting programs.
  • Strong verbal, written and interpersonal communication skills, including report writing and active listening.
  • Excellent planning and time management skills.
  • Sound understanding of quality and risk management principles, frameworks and methodologies, including auditing and continuous improvement.
  • Ability to analyse information and interpret statistical data to identify trends and resolve issues.
  • Demonstrated flexibility and initiative in the workplace.
  • Ability to work effectively both independently and under supervision.
  • High attention to detail.
  • Current Working with Children Check and National Police Check.
  • Current Drivers Licence.

DESIRABLE CRITERIA:

  • Community, and/or human services experience  highly regarded
  • Aboriginality*
  • Knowledge of legislation and accreditation standards relevant to SCMSAC services.
  • Experience with Quality Auditing or Continuous Quality improvement.
  • Experience with SharePoint Online, including creating/editing pages and creating lists/workflows
  • Auditing experience
  • Investigative experience
  • Contractor management experience
  • Policy development experience
  • Complaints management experience

Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.

Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement.

* Aboriginal Designated Positions.  Aboriginality is a genuine occupational requirement and racial discrimination is a prohibition as outlined under Section 8(1) of the Racial Discrimination Act Proof of Aboriginality must be provided at interview.

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