Identity Analyst

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing, Full-Time
• Location: Eveleigh with flexible working arrangements
• A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.
• Competitive remuneration ranging from $149,739 to $173,174 plus super & annual leave loading.

About the role

The Identity Analyst leads the acquisition, analysis, and maintenance of business and technical intelligence to support identity services, ensuring alignment with industry best practices and business needs. They manage identity intelligence functions, develop operational plans, processes, and standards, and collaborate with other managers to maintain comprehensive documentation.

The role involves providing detailed business intelligence analysis to evaluate system performance and identify improvement opportunities, as well as preparing accurate reports for senior management.

The analyst builds strong relationships with stakeholders, vendors, and IT teams to assess outcomes and recommend enhancements, while offering guidance to the team to foster expertise in the evolving identity landscape. They also ensure timely, accurate communication and documentation, promoting stakeholder understanding and managing expectations to deliver high-quality, compliant service.

For further information please click here to view the role description

About you

• Substantial knowledge and experience of identity analysis methodologies, tools and report generation.
• Excellent stakeholder communication and relationship building abilities.
• Adaptability to evolving technology trends.
• Proficiency in business intelligence and data analysis tools.
• Strong problem-solving skills and meticulous attention to detail.
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Valid NSW Working with Children Check for paid employment.
• Industry certification in relevant technologies or equivalent industry experience.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role along with addressing the following targeted questions.

• Describe a time when your business analysis uncovered a gap in an Identity & Access Management (IAM) process. How did you use tools such as Jira and Confluence to support the process of analysing the issue, engaging stakeholders, and contribute to the development of a solution? (300 words max)

• How have you approached gathering and documenting IAM requirements across multiple business units, and how did you leverage Jira and Confluence to capture, track, and communicate these requirements? Provide an example where your analysis directly informed process improvement or system design. (300 words max)

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Thursday 18 September 2025 at 11:59pm.

For role enquiries please contact Kreeson at

No email applications will be accepted.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.