Team Leader, headspace South Melbourne

About Us

Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne's inner and outer east and northeast. With 500+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our 2024 merger with Inspiro, we've expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health. We value Diversity, Equity, and Inclusion (DEI), uphold strong Environmental, Social, and Governance (ESG) principles, and respect the rights of First Nations peoples and we continue to build healthier lives through compassion, collaboration, and community-led care.

The opportunity

Join our dynamic community healthcare organisation and become a pivotal member of our engaged workforce. We are offering an exciting opportunity for a Team Leader to join our team, for a 6- month contract to provide operational support to the team and support, assessment and intervention to young people and families using a trauma-informed approach to enhance mental health and wellbeing outcomes.

The Team Leader will ensure the headspace team provides a welcoming first pointing first point of contact for young people and their family/friends seeking support.  headspace operates using the Support First Model. The model is evidence based and prioritises engagement and support at the first point of contact, timely access to treatment and proactive engagement and trust building, based on the principles of welcome, hope and empathy.

This is a Part time 0.8 EFT Max term contract, March 2026 role based in South Melbourne.

What you will be doing Key Responsibilities

• Provide operational leadership and line management to the Team at headspace South Melbourne
• Working within the Leadership team to manage rosters, oversee waitlists and demand management
• Deliver individual, group and family support
• Provide case management/care coordination to a small number of young people with complex and chronic risk

What you will bring Key Selection Criteria

• Relevant tertiary qualifications in mental health, alcohol and other drugs, social work, psychology or other relevant discipline
• Demonstrated experience working in youth mental health, alcohol and other drugs, community or similar health services (minimum five years' experience)
• Experience and skill in brief intervention and clinical risk assessment and management
• Relevant training, experience or qualifications in leadership
• Skills in working with young people across the year age group and understanding of relevant social and developmental stages

Attributes we value

• Genuine interest and passion working with young people, carers and friends
• Strong leadership, communication and interpersonal skills
• Excellent knowledge and understanding of the youth mental health and related services sector
• Demonstrated ability to work creatively and respectfully with young people from a diverse range of social, cultural and ethnic backgrounds, including LGBTIQA+, culturally and linguistically diverse, and Aboriginal and Torres Strait Islander communities
• Effective time management and prioritisation skills
• High level of accuracy and attention to detail
• Demonstrated ability to work independently and in a team environment
• Demonstrated behaviours consistent with AccessHC values

Access Health and Community Culture & Benefits

At AccessHC, we offer more than just a fulfilling career; we invest in our people and provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging.

Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.

The position encompasses an extensive range of benefits:

• Supportive and values- based culture and engaged workforce
• Culture of trust and empowerment for people to grow and thrive
• Commitment to a work-life balance with flexible working conditions
• Focus on staff wellbeing and health - Employee Assistance Program (EAP)
• Commitment to ongoing professional development and career growth
• Paid parental leave and opportunity to purchase additional leave
• Annual leave loading
• Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits:

Apply Now

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information: 

Please email, Vanessa Cavanagh – Manager, headspace South Melbourne if you would like further information about the role.

We will be reviewing applications as they are submitted and may appoint the role before the end of date of the advertisement.

Applications close DATE:   6th October 2025

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices.