Customer Service Officer – Concrete
1 day ago
ABOUT US
The Hallett Group is a privately owned South Australian company and one of the leading suppliers of building and construction materials in South Australia.
We are on a mission to be dominant in our industry by being the very best at what we do. We recruit the most talented, collaborative and innovative people in the industry and foster a continuous learning culture to ensure we remain at the top of our game. We are an agile, diverse and growing business, but our people are what make Hallett Group such a great place to work.
THE ROLE
Based at our Concrete Call Centre at Dry Creek, you will be the first point of contact for phone and sales enquiries. This is a fast-paced environment, and you will need to be highly organized and self-motivated with a strong commitment to quality and safety.
This role is fulltime permanent, with staggered start times (on a rostered basis) which also includes every second Saturday.
ESSENTIAL DUTIES & RESPONSIBILTIES
- Receive inbound calls, take orders, providing professional customer service with every interaction
- Allocate orders to Agitator Drivers for delivery to site to ensure customer satisfaction
- Scheduling tasks
- Processing of Orders
- EFTPOS transactions
- Cash Sale enquiries
- General account customer enquiries
QUALIFICATIONS | EXPERIENCE | CAPABILITIES
- Excellent attention to detail
- Intermediate computer skills as a minimum
- Excellent verbal & written communication skills
- Scheduling experience
- Good knowledge of the Adelaide metropolitan area
- Previous experience in the concrete industry (preferred but not essential)
APPLY NOW
To be considered for this position click "APPLY" now. Applications should include a resume and supporting cover letter.
Only shortlisted candidates will be contacted
To find out more about us visit:
Hallett Group values diversity and is uncompromising in pursuing an inclusive work culture. We are an Equal Opportunity Employer.
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