Retail Store Manager

2 weeks ago

Brisbane, Queensland, Australia KHET INVESTMENT PTY LTD Full time $90,000 - $120,000 per year

FoodWorks Supermarket at Hillcrest is looking for a highly motivated, passionate Retail Store Manager.

You will be responsible for the overall performance and operations of the store, ensuring that maximum sales, profit and customer satisfaction are achieved through effective customer service, merchandising, pricing and inventory control. This role requires strong leadership skills, retail management experience, and a passion for the grocery industry.

Key Responsibilities:

  • Store Operations: Manage all aspects of store operations, including inventory management, merchandising, scheduling, and customer service.
  • Team Leadership: Recruit, train, and supervise store staff. Foster a positive work environment and provide coaching and development opportunities.
  • Customer Service: Ensure high levels of customer satisfaction by resolving complaints, addressing customer inquiries, and maintaining a welcoming store environment.
  • Sales and Financial Management: Drive sales growth and profitability through effective planning, budgeting, and cost control measures. Monitor financial performance and implement strategies to achieve sales targets.
  • Compliance and Safety: Ensure compliance with company policies, procedures, and safety standards. Maintain a clean, organized, and safe working environment.
  • Vendor Relations: Manage vendor relationships, negotiate contracts, and oversee product ordering and receiving processes.
  • Promotions and Marketing: Develop and implement promotional strategies to drive sales and enhance brand awareness. Coordinate marketing campaigns and community outreach initiatives.

Requirements:

  • Proven experience as a Retail Store Manager or similar role in the grocery or retail industry.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
  • Excellent communication and customer service skills.
  • Solid understanding of financial management and budgeting.
  • Proficiency in MS Office and retail management software (e.g., POS systems).
  • Flexibility to work shifts, including evenings, weekends, and holidays as needed.
  • Bachelor's degree in business administration, Retail Management, or a related field preferred (or equivalent experience).

Benefits:

  • Competitive salary commensurate with experience.
  • Opportunities for career growth and advancement within the company.
  • Community-focused business
  • Great team culture

If you are excited about this opportunity, click the Apply button now

PS - Only shortlisted candidates will be contacted

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