ARC Advanced Case Manager Mental Health

Work Type: Ongoing - Full-time

Salary: $97,955 - $111,142

Grade: VPS 4

Occupation: Community services

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/MC2472NSS

Contribute to making meaningful impact in the justice system

Ongoing role based in CBD, Melbourne

Work in a values-driven, supportive, and collaborative environment

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

About the role

Are you passionate about supporting individuals with complex psycho-social needs?

Join the ARC (Assessment and Referral Court) Program and make a meaningful impact in the lives of accused persons navigating the justice system.

As an Advanced Case Manager, you will provide client-centred, strengths-based, and solution-focused support to individuals with complex mental health and disability needs. You'll work closely with the judiciary and key stakeholders to ensure clients receive coordinated, high-quality care and support.

Key responsibilities:

• Deliver advanced case management to clients with complex needs, particularly those with mental health and disability support requirements.
• Attend court regularly to provide clinical and program advice to the judiciary and stakeholders.
• Coordinate access to services including housing, AOD treatment, family violence interventions, and mental health support.
• Develop risk management and harm minimisation strategies.
• Prepare and present written court reports and provide expert advice.
• Mentor and coach case managers to enhance practice quality.
• Build and maintain collaborative relationships with external stakeholders.

Our benefits

• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
• Ongoing professional development within a collaborative and supportive work environment

About you

To thrive in this role, you will:

• Hold a tertiary qualification in social work, psychology, welfare, disability, or a related field.
• Bring extensive experience in assessing and managing clients with complex mental health and/or disability support needs.
• Work closely with clients and the judiciary, preparing detailed reports and presenting in court. Your ability to collaborate with a wide range of stakeholders will be key to supporting clients in achieving the best possible outcomes within the justice syste m.
• Build strong professional relationships and clearly communicate your work within a court setting.
• Play a vital role in coaching and mentoring less experienced case managers, contributing to a supportive and professional team environment within the ARC program and the broader Court Services Victoria community.

How to apply

Click the 'Apply Now' button, ensuring you include the following in your application:

• Resume
• A short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening. These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.

Applications close Tuesday 16 September 2025 at 11.59pm

Posted

2 September 2025