Director, Inside

3 days ago

Melbourne, Victoria, Australia Zoetis Full time US$160,080 - US$260,015

Role Description

We are seeking a dynamic, high-energy leader with proven experience leading sales teams to join our team as Director, Inside & Digital Sales. This role is pivotal in leading the execution of our strategic priorities for the Inside Digital Sales (IDS) organization, which is taking on a broader portfolio of business imperatives and responsibilities.

The Director will be responsible for developing and leading IDS Managers, driving performance through solution coaching, business acumen, and strategic execution. This leader will foster a high-performance culture aligned with Zoetis Core Beliefs and play a key role on the Sales Leadership Team. Moderate travel is required to HQ (Parsippany, NJ), regional, and national sales meetings.

Key Responsibilities

Leadership & Team Development

  • Cultivate a high-energy, engaging team culture through daily best practice sharing, goal celebrations, visible analytics, and weekly learning sessions.
  • Lead and develop IDS Managers and their teams across our Petcare customer base.
  • Apply solution coaching techniques to elevate team performance.
  • Collaborate with HQ teams to leverage market opportunities and align strategies.
  • Drive talent acquisition, development, and retention through effective coaching, performance management, and use of development tools.
  • Dedicate 50% of time to coaching managers on sales performance and professional growth.

Sales Performance

  • Achieve or exceed sales targets across key products and accounts.
  • Lead successful launches of new products and services.
  • Monitor and manage key sales metrics (call volume, talk time, conversion rates) using analytical insights.
  • Develop and implement performance improvement plans focused on sales skills, time management, training, and product knowledge.
  • Oversee daily activity reports and recommend strategic adjustments as needed.

Business Strategy & Execution

  • Develop annual strategic business plans including market analysis, performance tracking, and actionable goals.
  • Partner with Sales Leadership and HQ to identify best practices and optimize processes.
  • Coordinate marketing efforts and resource allocation.
  • Manage administrative tasks, reporting, and special projects as assigned.

Organizational Relationships

  • Thrive in a cross-functional, team-based environment.
  • Build and manage relationships across all organizational levels.
  • Influence internal and external stakeholders effectively.
  • Adapt to fluid, complex, and evolving business environments.

Qualifications

Education & Experience

  • Bachelor's degree required; MBA preferred.
  • Proven success in leading an inside sales call center or field based sales team.
  • Minimum 2 years of inside sales experience preferred.
  • Demonstrated success in people leadership and driving sales performance.
  • Experience managing change while maintaining high performance.
  • Strong communication, interpersonal, business management, and computer skills.
  • Background in animal health and veterinary medicine is a plus.

Skills & Attributes

  • Strategic thinker and change agent with a continuous learning mindset.
  • Strong analytical skills and data-driven decision-making.
  • Customer-focused with professional presentation style.
  • Active collaborator with broader Sales Leadership Team.
  • Results-oriented, self-starter with attention to detail.
  • Ability to manage expense budgets and prioritize effectively.
  • Open to feedback and committed to personal and team growth.

Technical Requirements

  • Proficiency in MS Office, Outlook, and ability to learn Zoetis systems.
  • Strong verbal, written, and presentation skills.
  • Sound judgment and fair decision-making

The US base salary range for this full-time position is $160,080 - $260,015. Our salary ranges are

determined by role, level, and location. The range displayed on each job posting reflects the base pay target range

for new hire salaries for the position. Within the range, individual pay is determined by work location and additional

factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation.

This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional

and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning

on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit to learn more.

Full timeRegularColleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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