Live Run Coordinator

Newcastle Coal Infrastructure Group (NCIG) own and operate one of Australia's major coal export terminals. Located on Kooragang Island, NCIG operations include rail, coal storage, ship loading facilities and associated infrastructure which is connected to the Port of Newcastle. NCIG is an organisation built on people who work together as a team and are committed to continually improving our business as a valued partner in the coal industry and the community in which we operate. Modern facilities and state of the art equipment combined with innovative thinking and a unique culture makes NCIG a safe and sought-after place to work. We believe that our people are the heart of our business and the key to our success. We provide a supportive environment with a focus on inclusiveness and personal development.

Job Description:

Real -Time Decisions. Real Impact.

The Live Run Coordinator plays a key role in translating NCIG's rail and vessel logistics plans into a clear, executable 24-hour operational plan for the site operations team. Sitting at the centre of real-time logistics, this role ensures that operational decisions strike the right balance between meeting customer commitments and maximising NCIG's throughput. Acting as a key liaison across internal and external stakeholders, the Live Run Coordinator helps maintain the flow of coal through the terminal while keeping customers informed and operations aligned.

The role requires proactive problem-solving, timely escalation of issues, and strong communication with customers, partners, and internal teams. It also includes after-hours logistics support and leadership coverage for operations crews as required, making it a vital link in ensuring continuous, reliable operations at NCIG.

NCIG is a 24-hour operation, and this role operates on a continuous 7-day, shift roster.

Key Accountabilities Include:

• Translate the vessel stem, rail plan, and customer quality requirements into an executable 24/48-hour operational plan.

• Coordinate inbound, stockyard, and outbound activities to maximise throughput while balancing fairness, customer outcomes and plant efficiency

• Work collaboratively with the Hunter Valley Coal Chain Coordination Live Run Integration Team (LRIT), to ensure coordinated planning and execution through participation in live run forums.

• Manage and communicate operational adjustments in response to disruptions across rail, stockyard, and harbour.

• Act as a primary point of contact for real-time decision-making, escalation, and stakeholder communication.

• Support the operations team with timely, clear, and accurate information to support frontline execution.

• Provide leadership to operational crews as required ensuring safe and effective task allocation, statutory compliance, and operational continuity.

Candidates:

Our strength lies in the diversity of our team, and we believe that a wide range of perspectives and experiences drives innovation and success. We welcome applications from candidates of all backgrounds, experiences, and identities, and we are dedicated to equal opportunity in all aspects of employment.

This role is ideally suited to candidates with the following skills and experience:

• Proven ability to manage shifting priorities, deliver time-critical outcomes, and maintain operational continuity in complex or high-pressure settings.

• Exceptional problem-solving and critical thinking skills to identify issues, develop solutions and drive continuous improvement initiatives.

• Excellent interpersonal and stakeholder engagement skills with the ability to influence effectively and foster collaboration across diverse teams and stakeholders.

• Technically strong with digital tools, monitoring systems and reporting.

• Demonstrated commitment to safe work practices and adherence to relevant operating procedures and compliance frameworks.

• Relevant industry experience, particularly in maintenance, operations, or similar environments would be highly desirable but not essential.

Why join our team:

At NCIG, our values are more than just words - they shape everything we do. We Care Everyday for our people, customers, and community. We're Proud of What We Do, delivering results with integrity, purpose, and a commitment to excellence. We're focused not just on today, but on continuous improvement as we strive to be Great Today, Better Tomorrow. And above all, Together We Are NCIG – we're a team driven by a shared vision and values and a genuine passion for what we do.

We understand that a fulfilling career goes hand-in-hand with a well-balanced life. At NCIG, you'll find a supportive and inclusive environment where you can truly thrive. We're committed to employee well-being, offering benefits that support both your personal and professional growth. These benefits include:

• Competitive salary and annual performance bonus scheme (up to 15% of salary)

• 6 weeks annual leave

• Purchased leave options

• Study assistance and career development opportunities

• Paid parental leave

• Health and wellbeing programs, including fully paid gym memberships

• Salary continuance insurance.

Applications:

Apply now for your chance to join our dynamic team of highly skilled professionals operating one of Australian's leading coal export terminals. Visit our website to learn more about NCIG and access the detailed position description: Applications for the role must be submitted via

Applications close: Friday, 17 October