Sharepoint / Power Platform Consultant - Perth

4 days ago

Perth, Western Australia DXC Technology Australia and New Zealand Full time $60,000 - $120,000 per year

We are currently recruiting for an experienced SharePoint/Power Platform Consultant to join our growing team in Perth on a permanent basis. Suitable candidate must hold Australian Citizenship – holders of Australian Government Clearance will be highly regarded.

As a SharePoint Support Consultant, you will play a pivotal role in providing expert support and consultancy services for SharePoint and Power Platform.

You will provide exceptional support to our customers, focusing on resolving incident tickets efficiently and effectively to ensure smooth operation and optimal performance their systems.

Beyond reactive support, the role emphasizes a proactive approach to customer engagement where they will work closely with clients to identify opportunities for improvements and efficiencies, helping them to enhance their systems and processes. Building strong partnerships with our customers, will assist them in achieving their overarching long-term strategies and business objectives.

Key Responsibilities:

  • Incident Resolution: Provide expert-level support to resolve issues related to business systems, ensuring timely and effective solutions.
  • Proactive Improvements: Collaborate with clients to identify areas for improvement and implement proactive measures to enhance system performance and efficiency.
  • Strategic Partnership: Work with customers to understand their long-term goals and assist them in developing and executing strategies that leverage their applications capabilities.
  • Technical Expertise: Utilize deep technical knowledge to support the design, development, and implementation of solutions.
  • Customer Engagement: Build and maintain strong relationships with clients, acting as a trusted advisor.
  • Continuous Improvement: Stay current with the latest developments in Microsoft technologies, continuously seeking opportunities to enhance your skills and knowledge.
  • Provide expert-level support for SharePoint and Power Platform, including diagnosing and resolving technical issues, and ensuring optimal performance and reliability of the platforms.
  • Contribute to the design, development, and implementation of SharePoint and Power Platform solutions that meet client requirements and industry best practices.
  • Develop and deliver training sessions for end-users and administrators and create comprehensive documentation to support the use and maintenance of SharePoint and Power Platform solutions.

Qualifications and skills

  • Bachelor's degree or equivalent combination of education and experience.
  • Five or more years of experience in technical analysis and design, preferably within a consulting environment.
  • Five or more years of relevant experience as an integration developer.
  • Business/System Analysis
  • System design and specification
  • SharePoint Support
  • SharePoint Deployment
  • SharePoint Configuration
  • SharePoint Development
  • SharePoint Collaboration Portal Development
  • Power Platform and Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • Microsoft .Net
  • Excellent problem-solving skills and the ability to troubleshoot complex issues.
  • Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
  • Ability to work independently and as part of a team, managing multiple priorities and deadlines.
  • Ability to manage competing priorities in a complex environment

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