Collections Representative

3 days ago

Scoresby, Victoria, Australia MARS PARTNERSHIP PTY. LTD. Full time $60,000 - $80,000 per year

The Role:

  • Collections Representative
  • Financial Services industry
  • Must have previous customer service or collections experience from financial services or banking industry
  • Must be able to start on the 10th of June and commit to a 6-month contract
  • Hybrid working
  • Eastern suburbs of Melbourne

Key Responsibilities:

  • Provide solutions to all general finance inquiries via inbound phone and emails
  • Effectively negotiate payment arrangements to support customers' financial requirements
  • Ensure payment arrangements reduce delinquency effectively
  • Ensure transactions are completed per policy and process guidelines

Key Requirements:

  • Experience in delivering exceptional customer service in a call centre environment
  • Collections experience desirable
  • Strong written and verbal communication skills
  • Ability to work across multiple technology platforms, monitors, and multi-task during calls

If this sounds like you, please APPLY immediately. Only shortlisted candidates will be contacted.

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